Editing email confirmation sent to guest

  • Resolved baijiuyeg

    (@baijiuyeg)


    4 years, 3 months ago

    Hey there, I’m having difficulty locating the section in the restropress settings where I can edit the email confirmation that sends to our guests. In an earlier version of restropress this was accessible through the settings, has it changed locations?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @baijiuyeg,

    Go to settings -> Emails -> Order Notifications here you can find all email template details.

    Hope you will get it now.
    Let us know if you’re facing any issues regarding the settings.

    Regards,
    Bibhu

    Thread Starter baijiuyeg

    (@baijiuyeg)

    Sorry, I have located this area, everything on our end is good to go in terms of what we receive when are order has been placed. The section I am trying to locate is the email that sends to the purchaser with the thank you note.

    At one point I was able to enter a paragraph thanking the customer and going over pickup details. This section is no longer locatable for me, and it needs an edit on the information!

    thank you again

    Thread Starter baijiuyeg

    (@baijiuyeg)

    When I click on template options, it shows only what we receive to our inbox to manage orders, no area of what the purchaser receives to their inbox with the order.

    Hello @baijiuyeg,

    There are both options available to manage email contents for admin and customers.
    Here am sharing a video for your better understanding.

    After this, if you are still having any issues then you need to share any video or screenshots so that I can able to find out the particular issue.
    https://www.loom.com/share/132896d07a85492b89b26cb3cd255154

    Regards,
    Bibhu

    Hell @baijiuyeg,

    Hope your issue is resolved.
    Let us know if you are still having the same issue.

    Regards,
    Bibhu

Viewing 5 replies - 1 through 5 (of 5 total)
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