Editing listing removes tags and location details

  • Resolved Alice Farrelly

    (@alicemaywebdesign)


    1 year, 7 months ago

    If I edit a listing from the front end the location, category, and tag information disappears and needs to be added again.

    Also if I add a tag it ends up creating a new tag with the tag id rather than name. For example if I select ‘handyman’ as the tag and save the listing it will add ’61’ as the tag (which is the ID of that tag).

    Any ideas how to fix either of these?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hi @alicemaywebdesign

    Thank you for contacting us here.

    It sounds like a site-specific issue to me and we cannot replicate this in our local and live test websites. Would you please contact our support channel with details and screenshots? We will try to help you and fix the issue on your website.

    Thank you for your understanding and cooperation.

    Kind Regards

    Thread Starter Alice Farrelly

    (@alicemaywebdesign)

    Thanks, I will submit a ticket with further details there.

    Alice

Viewing 2 replies - 1 through 2 (of 2 total)
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