• Resolved jugiii

    (@jugiii)


    Hi,
    since your last update editing of post, pages, categories is not longer possible. I can′t see the snippet for editing title, keyword and description. We have not installed new plugins, so we don′t know the reason.
    thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support amboutwe

    (@amboutwe)

    We’re sorry that you are experiencing problems that might be caused by our plugin!

    Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter jugiii

    (@jugiii)

    Hi,
    we have switched to Twenty Nineteen and deactivated all plugins, except. yoast but there is still the missing box to edit title, description and keyword, sorry.

    Plugin Support amboutwe

    (@amboutwe)

    Please provide the answers to the following:

    1. Are you using a supported browser? If so, which browser and version are you using? Browser requirements

    2. Does it work when using another browser and/or private/incognito mode?

    3. Does the browser console report any JavaScript errors. How to find JavaScript errors with your browser’s console?

    Thread Starter jugiii

    (@jugiii)

    Hi again,
    I′m using Chrome 49.0. I tried also Safari – it′s not working.
    Neither regular mode nore private mode.

    Javascript errors:
    analysis-1310.js:21 Uncaught SyntaxError: Unexpected identifier

    components-1310.js?ver=13.1:29 Uncaught TypeError: Cannot read property ‘string’ of undefined

    wp-seo-post-scraper-1310.js?ver=13.1:1 Uncaught TypeError: Cannot read property ‘analysis’ of undefined

    thank you

    Plugin Support amboutwe

    (@amboutwe)

    To use our plugins in the admin you’ll need an updated browser. We support Chrome 65 and higher whereas you are using Chrome 49. As for Safari, we support 11 and higher.

    Jerlyn

    (@jerparx)

    Closed. No further questions.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Editing title, description no longer possible’ is closed to new replies.