Editing WordPress Default

  • We are running the WordPress Default 2830 theme and someone made an edit a while ago which inserted a .gif onto the front page that you can see here.

    What I want to do is update the .gif for a more recent exhibit, but I can’t seem to find any place in my dashboard where I can edit that section and I installed Optics Frameworks but it says that my theme does not support it.

    I have searched around for help on the subject and honestly I can’t find much of anything.

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  • Moderator t-p

    (@t-p)

    – There is no such default theme as”2830″ in the www.ads-software.com/themes/ directory: https://www.ads-software.com/themes/search/2830/

    – These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. So please go to their official support channel, so you can get support from the people who know it best. Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter danielffish

    (@danielffish)

    I’m pretty new at navigating this website. What is their official support channel? Going through WordPress just prompts me to post on the public forums again and that isn’t what I should be doing? Should I be going through the IRC channel or just trying to email someone directly in hopes that I get the right person?

    This is the theme that my site is currently using. I’m new and have made some minor adjustments to the site but figuring this out has been a headache.

Viewing 2 replies - 1 through 2 (of 2 total)
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