Editor can no longer edit pages (administrator can)

  • Hello,

    Someone with the editor role can no longer edit pages. You can only do this if you are an administrator. It looks like a conflict with UM? Is something about this known to you?
    It used to work, but not anymore. I have not changed anything.

    Hope to hear from you.

Viewing 5 replies - 1 through 5 (of 5 total)

  • I think I’m having a similar problem with the author role.

    My authors can’t access wp-admin.

    Steps:

    (author) goes to //website-name/wp-admin

    Redirects to login page

    enters username and password

    Instead of going to //website-name/wp-admin/index.php

    //website-name/ loads in browser

    Author is able to access //website-name/wp-admin/index.php when UM is deactivated.

    Thanks!

    This problem occurs with all user types except Admin.

    Authors, Editors, Contributors are not able to access //website-name/wp-admin/index.php when UM is active.

    I’m using UM Version 2.0.38

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @mixxs and @dlongdon,

    Do you mean that these user roles don’t have access to the WordPress admin section?
    Please go to the Ultimate member -> User roles and your Editor/Author user roles and make sure that “Can access wp-admin?” is checked.

    You can also do a quick conflict test so we can rule out conflicts with other plugins or your theme and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure.

    Regards.

    Doh! Thanks! I thought I had done that.

    Thread Starter mixxs

    (@mixxs)

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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