Editor can’t change popup status – blocked by the wordfence

  • Resolved pepe80

    (@pepe80)


    2 years, 11 months ago

    Why an editor can’t change popup status (on/off)? I have given permission:
    Settings -> User role to access the plugin: editor

    When the editor tries to change the status, the request (change_popup_status) returns a 403 code.

    Wordfence Live Traffic show me:
    was blocked by firewall for Popup Builder <3.73 Authorization Bypass in POST header: action = change_popup_status at https://mydomain.com/wp-admin/admin-ajax.php

    Adding a request to the whitelist doesn’t help.

    Popup Builder: v. 4.0.6
    Wordfence: v. 7.5.5
    Wordpress: v. 5.8

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear @pepe80,

    Thanks a lot for reaching out and for reporting about the issue.

    Just would like to inform we are aware of the issue and have opened a ticket on it.
    Will update you here as soon as development team updates me.

    Thanks a lot,
    Popup Builder Team

    Dear @pepe80 ,

    Hope you are doing well.

    As promised, we are back with the update.

    To solve the issue, please, follow the steps below:

    1. Open the Wordfence
    2. Navigate to All Options
    3. After, open the Rules
    4. Click on the Show all Rules
    5. Turn off the mentioned section of the screenshot:

    https://prnt.sc/2643w0k

    Make sure to clear the cache of the website for an accurate result.

    Please, let us know if that helped.

    Best,
    Popup Builder Team

    Thread Starter pepe80

    (@pepe80)

    Hi @sygnoossupport,
    Thank you for your help. Now it’s working! ??

    Dear @pepe80,

    Thank you for your reply and for confirming it works now.

    Also rally appreciate your patience and collaboration.

    Thanks,
    Popup Builder Team

Viewing 4 replies - 1 through 4 (of 4 total)
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