Editors can’t close the “Leave a review” banner

  • Resolved Emielb

    (@emielb)


    3 years, 4 months ago

    Hello,

    I’ve found out that editors on my website can’t close the “Leave a review” banner (which appears on every page of the backend): https://i.imgur.com/TtBuYBE.png

    Clicking on any of the links reload the page with the dismiss=1 parameter, but it has no effect. There are no Javascript errors reported in the console. It seems that I don’t have this issue with my admin account (the banner does not appear).

    Is it a known bug and is there a solution?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @emielb,

    Please know your concern is received and notified, to investigate it deeply, we need additional information on this. As the issue is apparently occurring at your site only.

    So being a site-specific issue, we need to dive deeply into it, though it is requested for you to write us at our support forum so we can work on it.

    Looking forward to you!

    Hi @emielb,

    Hope you are doing well. This thread is marked closed. As it is a pleasure to know the concern is sorted out at our support forum.

    We are truly obliged for your cooperation and patience.

    Feel free to get back to us for further assistance if needed. ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Editors can’t close the “Leave a review” banner’ is closed to new replies.