Effective But Some Password Issues

  • Hello, my only problem with setting it up was mis-understanding which password to use (I use Siteground) The onboarding asked me to create an SMTP password but it was NOT the one that should be used when configuring the tool.

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  • Plugin Support Darshana

    (@darshanaw)

    Hi @sergibosch,

    Thank for taking the time to provide your feedback!

    When configuring the Other SMTP mailer option, you need to use your preferred email address (SMTP Username) that you’d like to authenticate with the WP Mail SMTP plugin. The password should be the email account’s password, which you will use as the SMTP password.

    If you have any questions or need assistance, please don’t hesitate to reach out our support. Thanks again!

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