• Resolved connor234

    (@connor234)


    Hi there,

    Is your plugin compatible with Eircodes? This is the national postcode system in Ireland but after testing the plugin this doesn’t seem to be the case.

    Cheers, Connor

Viewing 5 replies - 1 through 5 (of 5 total)
  • farroyo

    (@farroyob)

    Hi there Connor, thanks for reaching out.

    What exactly do you mean by “not compatible” with Eircodes? Could you give me an example? Do you mean that if you look for a certain irish postcode, the plugin does not return any results? The plugin is compatible with every postcode Google Maps can understand, so I am pretty confident it can also understand irish postcodes. We do have many users from Ireland and we’ve never received reports of postcodes not being found, that is why I am asking exactly what you mean with your enquiry. ??

    Let me know.

    Best regards,

    Thread Starter connor234

    (@connor234)

    Hi there,

    Thanks for your reply, for some odd reason when we search them up it doesn’t provide the correct location, an example can be seen here: https://prnt.sc/xydEtEBT4vo7

    It seems to always show that same location, I tried increasing the miles, removing auto locate and other options.

    Cheers, Connor

    Hi again,

    Umm, it is weird, in my test site if I search for that postcode, it returns a point just outside Cork, a little bit to the west. I wonder what is going on in your website, but I would need a bit more information on it. Would it be possible for you to share the URL with us? If you are concerned about privacy or the site is not public yet, you can always open a direct support ticket with us.

    Many thanks.

    Thread Starter connor234

    (@connor234)

    Hi farroyo,

    We were able to solve this, it was due to the option that restricts results to the Map Region, which for us was set to the UK.

    Cheers, Connor

    Hi again Connor, thanks for letting us know. I’m glad you figured that out.

    Please get back if you need more help in the future.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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