Elegant Themes – Divi – Page Builder not working

Hey,

I was having the same problem. I updated my WP and it started working. Maybe you can also try and do it.

Nope! I am already on WP 3.8.2. I reinstalled it but it didn’t help. I am doomed to see sudden disappearance of part of the page builder modules in my home page (theme DIVI from Elegant Themes). I had made a small change in the content and clicked ‘update’ when this happened. Now half of the page content is missing. When I reload the home page in WP control panel, it endlessely shows a small moving circle in the center (indicating waiting for the missing modules to load).

Im having the same issues… and I have a clean install – only DiVi and elegant builder installed.

Anyone know whats up with this?

I am having the same problem but I have Divi version 1.3 installed. What version is everyone else using? The current version is 1.9.1

same problem. Worked fine then one minute it just stopped, just keep getting a spinning graphic. any updates on this?

I’m sorry but as you all appear to be using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not support commercial products here.
Try https://www.elegantthemes.com/forum/

esmi,
my membership just expired and now I am stick literally the same problem on the DIVI theme,
it sucks if I have to take membership again just to get an answer for this.

Some solace that many others are having the same problem hopefully someone can explain what’s going on.

I was experiencing the problem running Divi version 1.3 on a couple wordpress installs. A couple 3.8.3 and one on 3.9. I just renewed my membership and updated to Divi 1.9 on all my sites and the everything is working great. I highly recommend renewing you membership and subscribing to the newsletter with Elegant Themes. $90/yr. is well worth their services. Below is the current change log:

version 1.9.1 ( updated 04-21-2014 )
- Fixed Page Builder issues in IE9 and IE10
	* et-pagebuilder/js/admin.js
- Bumped version number
	* style.css

version 1.9 ( updated 04-17-2014 )
- Corrected js files version number
	* et-pagebuilder/et-pagebuilder.php
- Bumped version number
	* style.css

version 1.8 ( updated 04-15-2014 )
- The theme is compatible with WordPress 3.9 now
	* et-pagebuilder/js/admin.js
	* et-pagebuilder/css/style.css

version 1.7 ( updated 03-06-2014 )
- Fixed the issue with Blog and Portfolio modules pagination on static frontpage
- Fixed the issue with video background in a section, overlaying any content within the section
	* functions.php
- Fixed mega menu styling at 960 breakpoint
- Adjusted slider arrow positioning at small sizes
- Improved readability of slider text
- Fixed slider padding issue at mobile breakpoint
- Consolidated header styles
- Adjusted newsletter styling for added consistency
- Changed Blurb & Toggle headings for improved hierarchy
- Adjusted WooCommerce headings for added consistency
- Adjusted portfolio headings for added consistency
- Styled the search widget
- Bumped version number
	* style.css

version 1.6 ( updated 02-26-2014 )
- Added the slide link to heading in the Slider module
- Fixed the issue with the separator symbol, appearing in the wrong place, when some items are disabled in the post info section.
- Fixed validation errors in slider and section modules
- Added "New Message From 'Site Name' - 'Contact Form Title'" to the email title field
	* functions.php
- Fixed the issue with resizing of images that have the x symbol between width and height values in the filename
- Fixed the issue with .jpeg images and uppercase extensions in cached files
- The theme doesn't strip slashes from custom css now, when saving the option to the database
- Removed buzz shortcode ( Google retired Buzz )
- Fixed ePanel SEO home options not appearing on static front page
- Better compatibility with WordPress SEO and All In One SEO Pack plugins. ePanel SEO is disabled if these plugins are active now.
	* epanel/core_functions.php
	* epanel/custom_functions.php
	* epanel/shortcodes/shortcodes.php
- Disabled lazy loading animations on mobile devices
- 'Slide Text Color' option affects navigation arrows and controls color now in the Slider Module
	* js/custom.js
	* style.css
- Fixed the issue with "Disable Top Menu Links" option in ePanel
	* js/custom.js
- Fixed WooCommerce styling issues
- Fixed the issue with post content, visible in tiled blog posts at 320 breakpoint
- Fixed the issue with Portfolio module images not visible in IE8
- Fixed the issue with mediaelementjs videos not displaying correctly in full-screen mode in IE10 and IE11
- Fixed tiled blog post styling in 1/4 column at 480 and 320 breakpoints
- Fixed Contact form module styling at 768px breakpoint
- Bumped version number
	* style.css

version 1.5 ( updated 02-18-2014 )
- Fixed 'Your theme has bundled outdated copies of WooCommerce template files' warning message
	* functions.php
	* deleted woocommerce folder
- Fixed Review form styling
- Bumped version number
	* style.css

version 1.4 ( updated 02-11-2014 )
- Fixed WooCommerce Sidebar Error
- Added Anti Aliasing
- Fixed the issue with megamenu dropdown links visibility
- Fixed Counters animation in Firefox
- Fixed a typo in Porfolio module title
- Fixed 'multiple sliders on one page' issues
- Fixed the issue with hidden checkboxes and radio elements

List of modified files:
* style.css
* js/custom.js
* et-pagebuilder/et-pagebuilder.php
* functions.php

version 1.3 ( updated 01-14-2014 )
- Fixed the issue with multiple categories selected in the Portfolio module
- Fixed the issue with the Contact Form module, not using the Email setting
- Fixed the issue with the More Tag in the Blog module
- Added 'Fixed Navigation Bar' option
- Added 'Automatic slider animation' option
- Added id and class options to modules. Defined et-hide-mobile class, it can be used to hide the module on mobile devices.
- Fixed validation issues with Contact form and top menu
- Fixed Color Schemes options not saving in the Customizer
- Fixed Text Orientation in the Blurb module
- Fixed the issue with Footer Widget Areas not styled in the Sidebar module
- Fixed the issue with dropdown menu not showing in Safari and iPad in landscape mode
- Removed Cropping from standard blog posts featured images
- Slider arrows are shown at all times on mobile devices now
- Added 'Image Vertical Alignment' option to the Slider module
- Added localization for the Subscribe Module
- Added link to the Blurb module image
- Added 'open in a new window' option to the Image module
- Added 'Text orientation' option to the Fullwidth Header module
- Applied fitVids jQuery plugin to all videos
- Added 'No Animation' option to Image and Blurb modules
- Fixed 'Bottom To Top' animation
- Fixed Pricing tables columns structure in 1/3, 2/3, 1/4, 1/2 columns
- Removed cropping from the main product image
- Removed default iOS form elements styling
- Fixed Calendar widget styling
- Fixed video embedding issues
- Fixed the issue with sub menu, displayed behind embedded videos
- Fixed 1/3 and 1/4 tab modules display on mobile breakpoints
- Fixed 3.8 admin bar front-end styling on mobile devices
- Fixed Products pages styling
- Fixed Blog module styling in 1/4 column
- Fixed pagination styling for blog/shop/portfolio pages
- Fixed the issue with Slide Video not displaying in Firefox
- Fixed slider description text width at mobile sizes
- Fixed pricing table styling at 768px breakpoint
- Fixed 1/3 and 1/4 column styling at 768px breakpoint
- Fixed shop module styling at 768px breakpoint
- Fixed slider module youtube videos size for all columns
- Fixed the issue with pagination on search pages

List of modified files:
* epanel/options_divi.php
* epanel/post_thumbnails_divi.php
* et-pagebuilder/et-pagebuilder.php
* functions.php
* header.php
* includes/functions/sidebars.php
* index.php
* js/custom.js
* lang/de_DE.mo
* lang/de_DE.po
* lang/en_US.mo
* lang/en_US.po
* lang/ru_RU.mo
* lang/ru_RU.po
* page.php
* single.php
* style.css

version 1.2 ( updated 12-23-2013 )
- Now you can update Elegant Themes in the Dashboard: https://www.elegantthemes.com/members-area/documentation.html#updater
	* epanel/custom_functions.php
- Bumped version number
	* style.css

version 1.1 ( updated 12-11-2013 )
- Fixed errors with the theme on some servers
	* et-pagebuilder/et-pagebuilder.php
- Fixed issues with saving layouts with no modules
	* et-pagebuilder/js/admin.js
- Fixed Search Icon bug in Firefox
	* style.css
- Fixed the issue with flashing image in the slider with video preloader
	* functions.php
	* js/custom.js

version 1.0

- initial release

I can confirm that Divi 1.9 is compatible with WordPress 3.9

I had the problem of the page builder not loading, but this was fixed after I updated DIVI.

I think it has something to do with the older versions of DIVI not being compatible with Wordpres 3.9.

My problem is fixed now.

I am using latest version of divi theme and wordpress. But the page builder is not working and showing. Then I checked the plugins by deactive one by one. Finally I found “InfiniteWP – Client” plugin. When I deactivated the plugin then the DIVI page builder is working well.

Thanks,
Toihid