Elemantor does not import Template from JSON file

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  • Thread Starter serg1980

    (@serg1980)

    The debug.log contains the following data:

    [14-Dec-2021 21:58:02 UTC] PHP Fatal error:  Uncaught Error: Cannot use object of type WP_Error as array in /home/audizafp/electro-store.us/wp-content/plugins/elementor/includes/template-library/manager.php:457
Stack trace:
#0 [internal function]: Elementor\TemplateLibrary\Manager->import_template(Array)
#1 /home/audizafp/electro-store.us/wp-content/plugins/elementor/includes/template-library/manager.php(550): call_user_func(Array, Array)
#2 /home/audizafp/electro-store.us/wp-content/plugins/elementor/includes/template-library/manager.php(582): Elementor\TemplateLibrary\Manager->handle_ajax_request('import_template', Array)
#3 [internal function]: Elementor\TemplateLibrary\Manager->Elementor\TemplateLibrary\{closure}(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#4 /home/audizafp/electro-store.us/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Object(Closure), Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#5 /home/audizafp/electro-store.us/wp-includes/class-wp-hook.php(303): Elementor\Core\Co in /home/audizafp/electro-store.us/wp-content/plugins/elementor/includes/template-library/manager.php on line 457

    Hi,

    Can you send your site URL?

    Thread Starter serg1980

    (@serg1980)

    [ Use the link field next time ]
    The site is under construction.

    • This reply was modified 3 years, 2 months ago by serg1980.
    • This reply was modified 3 years, 2 months ago by Jan Dembowski.

    Hi,
    Thank you for the reply.

    This is a common issue, we have a few ways to fix it, please follow in this page –
    https://elementor.com/help/how-to-fix-common-errors-with-import-export/

    Give us an update when you can.

    Thread Starter serg1980

    (@serg1980)

    Hello!
    Thanks for your answer. Unfortunately, it didn’t help.
    I get an error like this when trying to import a JSON file:
    https://ibb.co/R67XdL7
    Re-download your file and try again doesn’t work.
    I tried to import different JSON files.
    The hosting provider also contacted. From the hosting side, there are no restrictions on the import of JSON files. Also on hsoting in php.ini I increased the memory size to 1024MB.
    But the error persists anyway.
    Please help me resolve the issue.
    Thanks in advance!

    Hi, our latest Elementor had some major upgrades and structural changes with the latest 3.5.0 version.

    The fastest way to solve your issue would be to roll back the plugin.

    ??Rollback your plugin to Elementor (core) 3.4.8, follow the steps in this guide.

    If the site is important to be live and perfect without sudden issues appearing out of nowhere, it’s recommended to update plugins/the theme manually and creating a backup before any update.

    Read more here:
    https://elementor.com/help/should-i-update-elementor/
    https://www.ads-software.com/plugins/elementor/#developers
    https://elementor.com/help/fatal-error-after-updating-or-installing-elementor-or-elementor-pro/

Viewing 6 replies - 1 through 6 (of 6 total)
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