Element Pack Lite stopped loading JS files

  • Hi, I’m experiencing JavaScript errors on my site due to the Element Pack Lite – Addons for Elementor plugin. When I deactivate Element Pack, the JavaScript in Elementor works fine, but when I activate it, JS stops working. I also see Elementor errors in the browser console, which disappear when I deactivate the plugin. Could you help identify the issue with Element Pack?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear Khubaib Mehmood,

    Thanks for sharing your issue with us but really sorry to hear about it. We checked that you used the backdated version of Element Pack Lite. We request you to use the latest version of Element Pack Lite. We also checked your shared website and can’t find any console error. Please see the screenshot – https://prnt.sc/ByQ898rKYUTy
    Maybe there was caching issue. After updating your plugin, we request you to regenerate the css data and file from Elementor Tools settings.

    We request you to check it once again and let us know if you face any problems.

    Thanks.
    Best Regards,
    Hasib Ali

    Thread Starter Khubaib Mehmood

    (@khubaib411)

    Hi, I had to roll back to previous versions of Elementor and Element Pack because the latest versions weren’t working; pages weren’t displaying anything. We are not using caching plugin. I regenerate the css data and file from Elementor Tools settings but not worked.

    Currently, the Static Carousel element from Element Pack still isn’t loading on other pages—you’ll only see the navigation arrows and dots, but no content.
    https://www.helpag.com/state-of-the-market-report-2024/
    https://www.helpag.com/blackhat_2023/

    • This reply was modified 3 weeks, 2 days ago by Khubaib Mehmood. Reason: Missed to add a important note
    Md.Hashib Ali

    (@hashibali)

    Dear?Khubaib Mehmood,

    ?We checked that you used the backdated version(5.8.4) of Element Pack Lite. We request you to use the latest version of Element Pack Lite. Now we have available version – 5.10.3
    After updating your plugin, we request you to regenerate the css data and file from Elementor Tools settings.

    We request you to check it once again and let us know if you face any problems. I hope your problems will be solved.

    Thanks.
    Best Regards,
    Hasib Ali

Viewing 3 replies - 1 through 3 (of 3 total)
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