Elementor addon plugin – Element Pack Pro Errors

  • Resolved nellysis

    (@nellysis)


    2 years, 3 months ago

    Dear Support,
    Please we just purchased Elementor addon plugin – Element Pack Pro

    We just installed it on our staging website and they website could no longer load it is showing “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    After enabling debug mode this is the message in the debug.log file

    thrown in C:\xampp\htdocs\staging\wp-content\plugins\bdthemes-element-pack\admin\admin-settings.php on line 66
    [06-Aug-2022 04:57:57 UTC] PHP Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in C:\xampp\htdocs\staging\wp-includes\functions.php on line 5831
    [06-Aug-2022 04:57:57 UTC] PHP Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in C:\xampp\htdocs\staging\wp-includes\functions.php on line 5831.

    Please how can we fix. Disabling the plugin it works.

Viewing 1 replies (of 1 total)
  • Plugin Author Shahidul Islam

    (@bdkoder)

    Hi there,
    We’re so sorry to hear about your experience. This is not the experience we want to deliver and we do take this seriously.

    The issue is solved in version – 6.4.1

    Please make sure you are using the latest version.

    Thank you.

Viewing 1 replies (of 1 total)
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