Elementor alert + instead of x

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Can you please send us your site URL, along with a screenshot of the issue?

    Thread Starter harveey

    (@harveey)

    The link is https://mycelebrityfitness.com/

    Here’s the screenshot from Safari: https://prnt.sc/26wgymn

    In which widget are you using? Did you check if you see it differently on Chrome?

    Can you send here your System Info?

    Do you know if your Experiments are active?

    Please follow this troubleshooting method that I made: (It’s quite general, but it will tell us something.)

    Don’t forget to back up your site before you do it.

    Please make sure that all of your Plug-ins and Theme are updated.
    Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    then make sure that you are clear:
    your WordPress cache (your WordPress plugin if you have one), your server cache (if
    you have one. In this case, you can contact your hosting provider).
    Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.

    Thread Starter harveey

    (@harveey)

    I’m using the Elementor <b>Alert</b> element.

    In chrome it is displaying correctly. but when I opened it to safari it’s displaying + sign instead of the x sign.

    == Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: Percona Server (GPL), Release 84.1, Revision b308619 v5.6.41-84.1
	PHP Version: 7.4.27
	PHP Max Input Vars: 1000
	PHP Max Post Size: 516M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.9
	Site URL: https://mycelebrityfitness.com
	Home URL: https://mycelebrityfitness.com
	WP Multisite: No
	Max Upload Size: 512 MB
	Memory limit: -1
	Permalink Structure: /%postname%/
	Language: en-US
	Timezone: 0
	Admin Email: [email protected]
	Debug Mode: Inactive

== Theme ==
	Name: Astra
	Version: 3.7.7
	Author: Brainstorm Force
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36

== Active Plugins ==
	Bluehost
		Version: 2.8.6
		Author: Bluehost

	Classic Editor
		Version: 1.6.2
		Author: WordPress Contributors

	Conditional WooCommerce Checkout Field
		Version: 1.2.2
		Author: AMP-MODE

	Custom Fonts
		Version: 1.3.4
		Author: Brainstorm Force

	Duplicate Page and Post
		Version: 2.6.6
		Author: Arjun Thakur

	Elementor
		Version: 3.5.5
		Author: Elementor.com

	ElementsKit Lite
		Version: 2.5.3
		Author: Wpmet

	Essential Addons for Elementor
		Version: 5.0.7
		Author: WPDeveloper

	Flexy Breadcrumb
		Version: 1.1.4
		Author: PressTigers

	Hustle
		Version: 7.4.11
		Author: WPMU DEV

	Insert Headers and Footers
		Version: 1.6.0
		Author: WPBeginner

	Members
		Version: 3.1.7
		Author: MemberPress

	MetForm
		Version: 2.1.2
		Author: Wpmet

	Nextend Social Login
		Version: 3.1.4
		Author: Nextendweb

	NextMove Lite - Thank You Page for WooCommerce
		Version: 2.15.0
		Author: XLPlugins

	NitroPack
		Version: 1.5.9
		Author: NitroPack LLC

	Pay For Post with WooCommerce
		Version: 3.0.6
		Author: Pramadillo

	Post/Page specific custom CSS
		Version: 0.2.4
		Author: ?ukasz Nowicki

	Premium Addons for Elementor
		Version: 4.8.7
		Author: Leap13

	Subscriptions For WooCommerce
		Version: 1.3.1
		Author: WP Swings

	Super Simple Custom CSS
		Version: 2.0
		Author: ColoredWeb

	Thanks Redirect for WooCommerce
		Version: 3.0
		Author: Nitin Prakash

	Tutor LMS
		Version: 1.9.15
		Author: Themeum

	Tutor LMS Elementor Addons
		Version: 1.0.3
		Author: Themeum

	Video Slider Rich
		Version: 1.4.6
		Author: Rich-Web

	Visibility Control for WooCommerce
		Version: 1.3
		Author: Next Software Solutions

	WooCommerce
		Version: 6.2.0
		Author: Automattic

	WooCommerce Stripe Gateway
		Version: 6.1.0
		Author: WooCommerce

	Woo Custom Emails Per Product
		Version: 2.2.9
		Author: Alex Mustin

	WPForms Lite
		Version: 1.7.2.1
		Author: WPForms

	WP Rollback
		Version: 1.7.1
		Author: Impress.org

	Yoast SEO
		Version: 18.1
		Author: Team Yoast

== Must-Use Plugins ==
	Elementor Safe Mode
		Version: 1.0.0
		Author: Elementor.com

	Endurance Page Cache
		Version: 2.2
		Author: Mike Hansen

	SSO
		Version: 0.3
		Author: Garth Mortensen, Mike Hansen

== Elementor Experiments ==
	Optimized DOM Output: Active by default
	Improved Asset Loading: Active by default
	Improved CSS Loading: Active by default
	Inline Font Icons: Inactive by default
	Accessibility Improvements: Active by default
	Import Export Template Kit: Active by default
	Additional Custom Breakpoints: Active by default
	Hide native WordPress widgets from search results: Active by default
	Landing Pages: Active by default
	Color Sampler: Active by default
	Favorite Widgets: Active by default
	Admin Top Bar: Active by default

== Log ==
	
Log: showing 15 of 152021-12-20 16:43:30 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.0',
  'to' => '3.5.1',
)]
2021-12-20 16:43:31 [info] elementor::elementor_updater Started 
2021-12-20 16:43:31 [info] Elementor/Upgrades - _on_each_version Start  
2021-12-20 16:43:31 [info] Elementor/Upgrades - _on_each_version Finished 
2021-12-20 16:43:31 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.0',
  'to' => '3.5.1',
)]
2021-12-22 19:18:09 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.1',
  'to' => '3.5.2',
)]
2021-12-22 19:18:10 [info] elementor::elementor_updater Started 
2021-12-22 19:18:10 [info] Elementor/Upgrades - _on_each_version Start  
2021-12-22 19:18:10 [info] Elementor/Upgrades - _on_each_version Finished 
2021-12-22 19:18:10 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.1',
  'to' => '3.5.2',
)]
2021-12-22 19:18:11 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.1',
  'to' => '3.5.2',
)]
2022-02-15 15:40:36 [info] elementor::elementor_updater Started 
2022-02-15 15:40:36 [info] Elementor/Upgrades - _on_each_version Start  
2022-02-15 15:40:36 [info] Elementor/Upgrades - _on_each_version Finished 
2022-02-15 15:40:36 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.2',
  'to' => '3.5.5',
)]

PHP: showing 3 of 3PHP: 2021-12-20 16:57:18 [notice X 1][/home2/mducnjmy/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2021-12-27 16:48:48 [notice X 2][/home2/mducnjmy/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php::1497] Trying to access array offset on value of type null [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-02-11 20:16:22 [notice X 5][/home2/mducnjmy/public_html/wp-content/plugins/elementor/core/app/modules/import-export/module.php::91] Trying to get property 'label' of non-object [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

JS: showing 9 of 9JS: 2022-01-24 15:33:15 [error X 7][https://mdu.cnj.mybluehost.me/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:453832] Cannot read properties of null (reading \'getBoundingClientRect\') 
JS: 2022-01-24 15:49:55 [error X 1][https://mdu.cnj.mybluehost.me/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:228416] Cannot read properties of undefined (reading \'css\') 
JS: 2022-01-24 15:50:42 [error X 1][https://mdu.cnj.mybluehost.me/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:214036] Cannot read properties of undefined (reading \'top\') 
JS: 2022-01-28 16:40:55 [error X 1][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1:24:19952] View (cid: \"view48906\") has already been destroyed and cannot be used. 
JS: 2022-01-31 20:56:40 [error X 1][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:20189] Cannot read properties of null (reading \'inline\') 
JS: 2022-02-03 20:23:35 [error X 7][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:286941] Blocked a frame with origin \"https://mycelebrityfitness.com\" from accessing a cross-origin frame. 
JS: 2022-02-04 15:31:06 [error X 11][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.5.5:2:13282] r.get is not a function 
JS: 2022-02-04 15:32:56 [error X 24][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:314999] Cannot read properties of undefined (reading \'isEditable\') 
JS: 2022-02-04 18:05:05 [error X 2][https://mycelebrityfitness.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:225485] Cannot read properties of undefined (reading \'toggleClass\') 

== Elementor - Compatibility Tag ==
	
	Essential Addons for Elementor: Compatibility not specified
	Premium Addons for Elementor: Compatibility not specified
	Tutor LMS Elementor Addons: Compatibility not specified

    Hi,

    Thanks for the system info. I have checked the page and seems the + is shown on Chrome as well.

    Do you see the button fine on the editor?

    Also, did you follow the steps provided by us above?

Viewing 5 replies - 1 through 5 (of 5 total)
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