• Resolved jzmnz

    (@jzmnz)


    Hey,

    For some reason when Mailpoet Version 3.68.0 is enabled its killing the admin-ajax.php file when I go to edit the page – this is also killing Elementor 3.4.3 Pro 3.4.1 so cannot edit any pages – Any ideas?

    Log

    
    

    ### WordPress Environment ###

    WordPress address (URL):
    Site address (URL):
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.8.0
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_NZ
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.34
    PHP Post Max Size: 516 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.78.0
    OpenSSL/1.1.1l

    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 5.6.0
    WC Database Prefix: 6Ex_
    Total Database Size: 20.10MB
    Database Data Size: 16.53MB
    Database Index Size: 3.57MB
    6Ex_woocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_actionscheduler_actions: Data: 0.25MB + Index: 0.20MB + Engine InnoDB
    6Ex_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_actionscheduler_logs: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
    6Ex_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_aioseo_posts: Data: 0.27MB + Index: 0.02MB + Engine InnoDB
    6Ex_bwf_contact: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_bwf_funnelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_bwf_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_bwf_optin_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_bwf_wc_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    6Ex_e_submissions: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
    6Ex_e_submissions_actions_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_e_submissions_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    6Ex_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    6Ex_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    6Ex_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_options: Data: 6.03MB + Index: 0.13MB + Engine InnoDB
    6Ex_postmeta: Data: 3.20MB + Index: 0.27MB + Engine InnoDB
    6Ex_posts: Data: 1.14MB + Index: 0.06MB + Engine InnoDB
    6Ex_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    6Ex_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6Ex_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    6Ex_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6Ex_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wfacp_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6Ex_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6Ex_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    6Ex_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6Ex_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 139
    awesome_checkout: 1
    custom_css: 1
    customize_changeset: 1
    elementor_icons: 2
    elementor_library: 10
    elementskit_template: 2
    mailpoet_page: 1
    nav_menu_item: 15
    page: 22
    post: 5
    product: 24
    revision: 162
    shop_order: 1
    viwec_template: 14
    wfacp_checkout: 1
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (26) ###

    All in One SEO: by All in One SEO Team – 4.1.3.3
    Bluehost Site Migrator: by Bluehost – 1.0.6
    Bluehost: by Bluehost – 2.8.1
    Duplicate Page: by mndpsingh287 – 4.4.1
    Elementor Pro: by Elementor.com – 3.4.1
    Elementor: by Elementor.com – 3.4.3
    ElementsKit Lite: by Wpmet – 2.3.6
    Email Template Customizer for WooCommerce: by VillaTheme – 1.0.4.5
    Essential Addons for Elementor: by WPDeveloper – 4.9.0
    Facebook for WooCommerce: by Facebook – 2.6.4
    Fluid Checkout for WooCommerce: by Fluid Checkout – 1.2.9
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.18.0
    Jetpack: by Automattic – 10.0
    OptinMonster: by OptinMonster Team – 2.6.0
    Related Products Manager for WooCommerce: by ProWCPlugins – 1.5.2
    Side Cart WooCommerce: by XootiX – 2.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.9
    Woo Discount Rules: by Flycart – 2.3.8
    WooCommerce Blocks: by Automattic – 5.8.0
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.3.9

    WooCommerce Stripe Gateway: by WooCommerce – 5.4.1
    WooCommerce Payments: by Automattic – 2.9.0
    WooCommerce: by Automattic – 5.6.0
    WP-Optimize – Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.12

    WPForms Lite: by WPForms – 1.6.9
    WPFront Notification Bar: by Syam Mohan – 2.2.0.082910

    ### Inactive Plugins (9) ###

    Akismet Anti-Spam: by Automattic – 4.1.11
    Checkout Fields Manager for WooCommerce: by QuadLayers – 5.4.6
    Creative Mail by Constant Contact: by Constant Contact – 1.4.4
    Gutenberg Block for WooCommerce Product Table: by Barn2 Plugins – 1.0.4
    Hello Dolly: by Matt Mullenweg – 1.7.2
    MailPoet 3 (New): by MailPoet – 3.68.0
    Multi Currency for WooCommerce: by VillaTheme – 2.1.7
    Royal Elementor Addons: by WP Royal – 1.1.1
    WooFunnels Funnel Builder: by BuildWooFunnels – 1.6.2

    ### Dropin Plugins (3) ###

    advanced-cache.php: advanced-cache.php
    db-error.php: db-error.php
    maintenance.php: maintenance.php

    ### Must Use Plugins (2) ###

    Endurance Page Cache: by Mike Hansen – 2.1.0
    SSO: by Garth Mortensen
    Mike Hansen – 0.3

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: NZD ($)
    Currency Position: left
    Thousand Separator:
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #5 – /woo-shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #8 – /my-account/
    Terms and conditions: #336 – /terms-and-conditions/

    ### Theme ###

    Name: Astra Child
    Version: 1.0.0
    Author URL: https://wpastra.com/about/
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: 3.6.8
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: astra/woocommerce/emails/admin-new-order.php
    astra-child/woocommerce/emails/customer-completed-order.php
    astra-child/woocommerce/emails/customer-new-account.php
    astra-child/woocommerce/emails/customer-processing-order.php
    astra-child/woocommerce/emails/customer-reset-password.php

    ### Action Scheduler ###

    Complete: 614
    Oldest: 2021-08-03 16:38:45 +1200
    Newest: 2021-09-02 17:11:28 +1200

    Pending: 11
    Oldest: 2021-09-02 17:26:28 +1200
    Newest: 2021-09-09 15:02:28 +1200

    ### Status report information ###

    Generated at: 2021-09-02 17:13:11 +12:00
    `

Viewing 3 replies - 1 through 3 (of 3 total)
  • The new update also crashed our site. We had to disable MailPoet to get access back to the site. We too use Elementor.

    Hi there @jzmnz,

    Thanks for reaching out!

    We tested MailPoet and Elementor of the latest version in a test environment and couldn’t reproduce the issue.

    Can you please advise if disabling Elementor-related extensions (not Elementor itself) helps?

    This will help us narrow the issue down.

    Cheers!

    Hi there @jzmnz,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Elementor and Mailpoet Version 3.68.0’ is closed to new replies.