Elementor and Polylang

  • Resolved Argentum

    (@argentum)


    6 years ago

    Hi,
    I am looking for a way to solve my problem with using Elementor and polylang. I contacted Elementor support and got this answer:
    “I am sorry but this has to be reported to polylang since they don’t keep compatibility with us properly and we can’t solve issues with a plugin from our end always. Our users use WPML and don’t face such issues and they always are up to date with issues with us and try to resolve it with us.
    Many users use patches to work with polylang and Elementor. So, I would advise you to join our Facebook community and check with our users there as well on this if polylang support does not help you with this. ”

    I have already posted a question here. Sorry for double posting:
    ”
    I have run into a problem, and I am not sure if it’s a bug or just something I have done wrong or, more likely, something I haven’t done right. My setup is dual-language site with Swedish and English. I have media files translated with both versions showing up in the Media finder and many pages where everything works fine with Polylang. Then I started to use Elementor some time ago, and when in Elementor editing mode for a page, I can’t add an english image to a english page (only the Swedish images are shown in the finder). If I create a new page, don’t startup Elementor, set it to English and I can add english images with the usual Insert Media.”

    https://www.ads-software.com/support/topic/elementor-polylang-integration-images/

Viewing 3 replies - 1 through 3 (of 3 total)

  • I’m not an expert on this. I’ve just started using Polylang in one of my projects.
    But Page Builders are a special beast that may not be fully supported out-of-the-box with multilingual solutions.
    The bare existence of the plugin https://www.ads-software.com/plugins/connect-polylang-elementor/ also indicates that.

    Thread Starter Argentum

    (@argentum)

    But that plugin is about swapping templates and some more things. Not about adding images in a page. If I edit a English page in the regular way, to add a featured image, the Media Finder shows the English images as it should. But if I edit the same page with Elementor the Media Finder shows the default images (Swedish).

    I would very much appreciate if the author of Polylang could reply to what the Elementor Pro Support wrote to me: “I am sorry but this has to be reported to polylang since they don’t keep compatibility with us properly and we can’t solve issues with a plugin from our end always. Our users use WPML and don’t face such issues and they always are up to date with issues with us and try to resolve it with us.
    Many users use patches to work with polylang and Elementor. So, I would advise you to join our Facebook community and check with our users there as well on this if polylang support does not help you with this.”

    Thread Starter Argentum

    (@argentum)

    I write here to document how we solved this if someone besides me runs into the same problem. I got help fr?n the Elementor support and I created a new user with admin rights for the support person. The new user had no problems adding images translated with Polylang to an English page. This led me to try a different browser and in a Private / Incognito window. That solved my problem: some sort of caching, exactly what I don’t know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Elementor and Polylang’ is closed to new replies.