Elementor conflict

  • Resolved devflowautobody

    (@devflowautobody)


    3 years, 1 month ago

    Hi there,
    Unfortunately, as soon as activate Visitor Analytics Elementor dashboard keeps loading but never succeeds.

    https://ibb.co/pzbrLpz

    Let me know if that is a known problem. And if we could solve that using the browser version of Visitor Analytics and adding the script.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Visitor Analytics

    (@visitoranalytics)

    Hi!

    We are truly sorry for the long delay in our response! Here are some things that might get this solved for you:

    1. Please note that your browser might have cookies blocked for third party apps. You must allow third party cookies, or add this link https://wordpress-dashboard.va-endpoint.com/ as an exception to your blocked list, in order to allow cookies from us to be applied.

    2. You can also try out the following:
    Re-install the plugin
    Clear the cache memory of the browser
    Check if it works using an Incognito/Private session or another browser

    3. Another possibility would be that the CURL extension or allow_url_fopen are disabled on your web server. Does your server’s php configuration have CURL extension or allow_url_fopen disabled, by any chance? You can check on these in your php.ini file. It might be connected to the PHP file_get_contents function which has a limitation.

    Source: URL: https://www.visitor-analytics.io/en/faq/wordpress/ ? Visitor Analytics

    Thank you!

    • This reply was modified 2 years, 10 months ago by Visitor Analytics. Reason: typo (missing one "s" in possibility)
Viewing 1 replies (of 1 total)
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