Hello,
My name is Enmanuel, I understand that you are experiencing a problem with your Elementor builder where changes you make are not reflected on the live version of your site.
This is certainly a perplexing issue, but please rest assured that we’ll get to the bottom of it. Elementor is a powerful tool, and we want to ensure you’re able to use it to its full potential.
Here are a few steps that we can start with to troubleshoot this issue:
- Clear Caches: Although you mentioned that you have already deactivated your caching plugin, it might still be worth it to clear any remaining caches. This includes your browser cache, server cache (if applicable), and any other caching services you may be using.
- Version Check: Please ensure you are running the latest versions of WordPress and Elementor. Outdated versions could cause compatibility issues.
- Theme Switch: Try switching to a default WordPress theme like Twenty Twenty-One to see if the problem persists. This could help identify if there’s a conflict with your current theme.
- Plugin Conflict Test: It’s great that you’ve already tried deactivating your plugins, but I would suggest reactivating them one by one and checking your site after each one. This could help identify if a specific plugin is causing the issue.
- Review Elementor’s System Info: You can check this under Elementor > System Info in your WordPress dashboard. Look for any red or orange lines, as these indicate potential problems.
Please let me know if the problem persists after trying these steps, or if you’re unable to carry out any of them. It would also be helpful if you could provide any error messages you’ve seen, or describe in more detail what happens when you try to view your changes live.
Thank you for your patience and cooperation as we work through this. I’m confident we can get your Elementor builder back to normal functionality.
Best,
