Elementor Editor not loading because of Happyaddons Pro

  • Resolved andreaskes

    (@andreaskes)


    2 years, 8 months ago

    Hy, i moved my delvopment website to another webserver. Because i have only one domain license i deleted the old license and activated the new one. But happyaddons pro is not working correctly (Tabs styling is not correct) and the elementor editor is not starting (only in safe mode or when i deactivate happyaddons pro plugin). What can be the reason for this? i tried some things but can′t get it working again. i deleted browser caches, and regenerated css in elementor.

    Best regards
    Andreas

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter andreaskes

    (@andreaskes)

    elementor 3.5.6
    elementor pro 3.6.3
    happy elementor addons 3.4.3
    happy elementor addons pro 2.2.5

    Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hello @andreaskes

    Hosting companies usually limit the server_memory by the Elementor or your other 3rd party add-ons (if you have*) when too many add-ons plugins are installed. So having HappyAddons and other 3rd party add-ons can cause the memory limit to be exceeded, potentially leading to the loading issues on the Elementor editing panel and Conflict issues with Elementor.

    There is a troubleshooting process for this behavior. You can follow this reply to this forum to troubleshoot the issue on your site.

    If you are unable to get rid of the issue then for deep investigation, contact the support of weDevs.

    As per this forum rules, sensitive information like site credentials is prohibited to share.

    Regards,

    Thread Starter andreaskes

    (@andreaskes)

    no, this is not by memory limit.
    and not a license problem as well i think.

    it seems to be incompatible with the new version of elementor plugin 3.5.6. With 3.5.5 everything is working. but after updating to 3.5.6, the elementor editor is not loading anymore as long as happyaddons pro (2.2.2 or 2.2.5) is active. when i deactivate happyaddons pro or when i use safe mode, the editor is loading.

    you will find the console errors in the screens.

    Thread Starter andreaskes

    (@andreaskes)

    https://ibb.co/album/tq1w0R

    Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hello @andreaskes

    I believe that you have contacted weDevs support via email. After updating the latest version of both Happyaddons Free and Pro, the problem doesn’t exist.

    Thanks for your time.
    Have a nice day.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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