• I’m using Elementor Pro & OceanWP. When I logged in and went to edit a page. It seems all of my saved global widgets have reverted to a default. As an example, (screenshot) here is my heading, the image, and both headers don’t show up. However, when I click to ‘edit global widget’ the real text is there. Right now when I view my live page, everything looks fine. However, since this just happened, I’m scared to save any new updates and don’t want to continue to work in here until I know it’s safe to save. Also, all of my WP, theme and plugins are all updated to the most recent on all of them. Thanks for helping.
    Screenshots:
    This is what my header is suppose to look like: https://www.screencast.com/t/ye0jGi6tRe
    This is what it actually looks like in the Elementor editor: https://www.screencast.com/t/WsiTW2QU
    This is what my footer is suppose to look like: https://www.screencast.com/t/EfU3KfPMXVG
    This is what it actually looks like in the editor: https://www.screencast.com/t/Kdwx6AwjgT

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m using Elementor Pro

    Looking at your site, you are an Elementor Pro user. The author can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
  • The topic ‘Elementor editor showing default items and not my saved global widgets’ is closed to new replies.