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Resolved

(@visedfaq)

Hello, I’d like to submit an issue I’m facing on the latest free version of ASE and latest version of Elementor plugin. When the ASE is not active, the Elementor editor widgets area loads fine:

View post on imgur.com

However, upon activating ASE plugin (without even enabling any of the options), the widget area in Elementor is now infinitely loading:

View post on imgur.com

This makes impossible to add new widgets or edit existing ones, so the process of editing the website is basically not available.

Here’s a sys info from Elementor:

					
== Server Environment ==
	Operating System: Linux
	Software: Apache/2.4.57 (Unix) OpenSSL/1.1.1k
	MySQL version: MariaDB Server v10.4.31
	PHP Version: 7.4.32
	PHP Memory Limit: 256M
	PHP Max Input Vars: 1000
	PHP Max Post Size: 4098M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 6.6.1
	Site URL: https://prelude.software
	Home URL: https://prelude.software
	WP Multisite: No
	Max Upload Size: 4 GB
	Memory limit: 40M
	Max Memory limit: 256M
	Permalink Structure: /%postname%/
	Language: en_US
	Timezone: 0
	Admin Email: ***********
	Debug Mode: Inactive

== Theme ==
	Name: Hello Elementor Child
	Version: 1.0.1
	Author: Elementor Team
	Child Theme: Yes
	Parent Theme Name: Hello Elementor
	Parent Theme Version: 3.1.1
	Parent Theme Author: Elementor Team

== User ==
	Role: administrator
	WP Profile lang: en-US
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36 Edg/128.0.0.0

== Active Plugins ==
	Admin and Site Enhancements (ASE)
		Version: 7.4.0
		Author: wpase.com

	Copy & Delete Posts
		Version: 1.4.8
		Author: Inisev

	Current Year Shortcodes
		Version: 0.3
		Author: Lukas Pugstaller

	Defender Pro
		Version: 4.7.2
		Author: WPMU DEV

	Download Monitor
		Version: 5.0.9
		Author: WPChill

	Elementor
		Version: 3.23.4
		Author: Elementor.com

	Elementor Pro
		Version: 3.23.3
		Author: Elementor.com

	Element Pack Pro
		Version: 7.14.5
		Author: BdThemes

	Exclude Image Thumbnails From UpdraftPlus Backups
		Version: 1.0.3
		Author: Dream-Encode

	Export Media Library
		Version: 4.0.2
		Author: Mass Edge Inc.

	Favicon by RealFaviconGenerator
		Version: 1.3.32
		Author: Philippe Bernard

	File Upload Types
		Version: 1.4.0
		Author: WPForms

	FlowMattic
		Version: 4.3.3
		Author: InfiWebs

	Fluent Forms
		Version: 5.2.0
		Author: Contact Form - WPManageNinja LLC

	Fluent Forms Pro Add On Pack
		Version: 5.1.11
		Author: Fluent Forms

	FlyingPress
		Version: 4.14.4
		Author: FlyingWeb

	JetActivator
		Version: 1.0
		Author: Null Market Team

	JetElements For Elementor
		Version: 2.6.16
		Author: Crocoblock

	JetMenu
		Version: 2.4.2
		Author: Crocoblock

	JetPopup
		Version: 2.0.3.1
		Author: Crocoblock

	Media File Renamer: Rename for better SEO (AI-Powered)
		Version: 5.9.7
		Author: Jordy Meow

	Microsoft Clarity
		Version: 0.10.1
		Author: Microsoft

	Ninja Tables
		Version: 5.0.13
		Author: WPManageNinja LLC

	Ninja Tables Pro
		Version: 5.0.7
		Author: WPManageNinja

	Password Protect WordPress Lite
		Version: 1.9.2
		Author: BWPS

	PDF Importer for WPForm
		Version: 1.3.67
		Author: RedNao

	Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina)
		Version: 6.6.3
		Author: Jordy Meow

	Rank Math SEO
		Version: 1.0.227.1
		Author: Rank Math

	Rank Math SEO PRO
		Version: 3.0.69
		Author: Rank Math

	Really Simple SSL
		Version: 8.3.0.1
		Author: Really Simple Plugins

	Real Media Library
		Version: 4.22.22
		Author: devowl.io

	Real Physical Media
		Version: 1.5.87
		Author: devowl.io

	Slider Revolution
		Version: 6.6.20
		Author: ThemePunch

	Slider Revolution Bubblemorph AddOn
		Version: 3.0.7
		Author: ThemePunch

	Smush Pro
		Version: 3.16.5
		Author: WPMU DEV

	SQL Buddy
		Version: 1.0.0
		Author: Delicious Brains

	UpdraftPlus - Backup/Restore
		Version: 1.24.4
		Author: UpdraftPlus.Com, DavidAnderson

	WP Armour - Honeypot Anti Spam
		Version: 2.2.02
		Author: Dnesscarkey

	WP Client Reports
		Version: 1.0.23
		Author: SwitchWP

	WP Client Reports Pro
		Version: 1.0.16
		Author: SwitchWP

	WPCode Pro
		Version: 2.2.1
		Author: WPCode

	WPForms
		Version: 1.9.0.4
		Author: WPForms

	WPForms Conversational Forms
		Version: 1.14.0
		Author: WPForms

	WPForms Form Abandonment
		Version: 1.11.0
		Author: WPForms


== Features ==
	Custom Fonts: 0
	Custom Icons: 1

== Integrations ==
	


== Elementor Experiments ==
	Improved CSS Loading: Active by default
	Inline Font Icons: Active
	Additional Custom Breakpoints: Active by default
	Flexbox Container: Active by default
	Grid Container: Active by default
	Upgrade Swiper Library: Active by default
	Nested Elements Performance: Active by default
	Optimized Control Loading: Active
	Optimized Markup: Inactive by default
	Plugin Onboarding: Active by default
	Default to New Theme Builder: Active by default
	Header & Footer: Active by default
	Elementor Home Screen: Active by default
	Editor Top Bar: Active
	Build with AI: Inactive
	Landing Pages: Active by default
	Nested Elements: Active
	Lazy Load Background Images: Active
	Pages Panel: Inactive by default
	Element Caching: Active
	Link In Bio: Inactive by default
	Floating Buttons: Inactive by default
	Elementor Editor Events: Inactive by default
	Display Conditions: Active by default
	Form Submissions: Active by default
	Menu: Active
	Taxonomy Filter: Active by default
	Search: Inactive by default


== Log ==
	
Log: showing 20 of 382024-07-16 12:35:37 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.22.1',
  'to' => '3.23.0',
)]
2024-07-16 12:35:39 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.22.1',
  'to' => '3.23.0',
)]
2024-07-28 14:59:03 [info] elementor-pro::elementor_pro_updater Started 
2024-07-28 14:59:03 [info] Elementor Pro/Upgrades - _on_each_version Start  
2024-07-28 14:59:03 [info] Elementor Pro/Upgrades - _on_each_version Finished 
2024-07-28 14:59:03 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.23.0',
  'to' => '3.23.1',
)]
2024-08-02 14:44:25 [info] elementor::elementor_updater Started 
2024-08-02 14:44:25 [info] Elementor/Upgrades - _on_each_version Start  
2024-08-02 14:44:25 [info] Elementor/Upgrades - _on_each_version Finished 
2024-08-02 14:44:25 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.23.1',
  'to' => '3.23.3',
)]
2024-08-02 14:44:27 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.23.1',
  'to' => '3.23.3',
)]
2024-08-25 21:22:30 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.23.1',
  'to' => '3.23.3',
)]
2024-08-25 21:22:31 [info] elementor-pro::elementor_pro_updater Started 
2024-08-25 21:22:31 [info] Elementor Pro/Upgrades - _on_each_version Start  
2024-08-25 21:22:31 [info] Elementor Pro/Upgrades - _on_each_version Finished 
2024-08-25 21:22:31 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.23.1',
  'to' => '3.23.3',
)]
2024-09-09 10:28:54 [info] elementor::elementor_updater Started 
2024-09-09 10:28:54 [info] Elementor/Upgrades - _on_each_version Start  
2024-09-09 10:28:54 [info] Elementor/Upgrades - _on_each_version Finished 
2024-09-09 10:28:54 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.23.3',
  'to' => '3.23.4',
)]

PHP: showing 3 of 3PHP: 2024-09-09 10:13:04 [error X 6][/home/prelude3/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::270] Allowed memory size of 268435456 bytes exhausted (tried to allocate 12278176 bytes) [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2024-09-09 10:20:47 [error X 10][/home/prelude3/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::270] Allowed memory size of 268435456 bytes exhausted (tried to allocate 12278472 bytes) [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2024-09-09 10:33:32 [error X 4][/home/prelude3/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::270] Allowed memory size of 268435456 bytes exhausted (tried to allocate 962560 bytes) [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

JS: showing 1 of 1JS: 2024-09-09 10:15:01 [error X 1][https://prelude.software/wp-content/plugins/elementor/assets/js/packages/editor-documents/editor-documents.min.js?ver=3.23.4:1:2057] Cannot read properties of null (reading 'config') 



== Elementor - Compatibility Tag ==
	
	Elementor Pro: Compatibility not specified
	JetElements For Elementor: Compatibility not specified

== Elementor Pro - Compatibility Tag ==

Let me know if you need any other info on the website. How do we fix this issue so I can use both ASE and Elementor at the same time?

This topic was modified 2 months, 2 weeks ago by VisedFAQ.
This topic was modified 2 months, 2 weeks ago by VisedFAQ.

Viewing 7 replies - 16 through 22 (of 22 total)

← 1 2

Plugin Author Bowo
(@qriouslad)

2 months, 2 weeks ago

@visedfaq thanks for digging into it further. For now, I’m going to assume this as an issue that JetElements need to resolve. Feel free to contact their support to report this issue, and report back here if they share something that may need fixing / changing on ASE side.

Thread Starter VisedFAQ
(@visedfaq)

2 months, 2 weeks ago

@qriouslad hello, I did some more testing, because the editor was not working again even though I’ve taken all those steps and disabled multiple plugins, the issue is seemingly a documented WPForms bug which hasn’t been fixed yet, that messes up Elementor:

https://www.ads-software.com/support/topic/missing-dependencies-34/

Plugin Author Bowo
(@qriouslad)

2 months, 2 weeks ago

@visedfaq glad you were able to figure it out. I guess it’s now waiting time for the fix from WPForms devs.

Thread Starter VisedFAQ
(@visedfaq)

2 months, 2 weeks ago

@qriouslad yeah, apologies for thinking it’s ASE issue first! In my defense, the editor was loading fine when I deactivated some plugins, at first.

Plugin Author Bowo
(@qriouslad)

2 months, 2 weeks ago

@visedfaq no worries. This occasionally happens when a site has many plugins interacting with each other. One thing ASE tries to prevent. ??

Thread Starter VisedFAQ
(@visedfaq)

2 months, 2 weeks ago

@qriouslad exactly, I love ASE and we use it basically on every website, as it allows us to easily replace more than 5 separate plugins, which is amazing. Thanks for your work!

Plugin Author Bowo
(@qriouslad)

2 months, 2 weeks ago

@visedfaq you’re most welcome. Glad to hear that ASE has been useful for your sites. ??

Viewing 7 replies - 16 through 22 (of 22 total)

← 1 2

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Elementor editor widgets not loading with ASE active

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