Elementor error 500 when updating page

  • Resolved balux

    (@balux)


    2 years, 3 months ago

    Hello, since I few days I get strange 500 error on this page when I press the “update” button after any edit (it seems to happen only on this page). I tried deactivating few things but can’t really figure out what the issue might be.
    FYI when I press the blue update button in the normale wordpress page editor (outside elementor) I get a “wrong JSON” error message and it doesn’t update.
    I haven’t really edited this page recently and last time I was working on it it was working fine.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter balux

    (@balux)

    I’ll add links to screenshots of the browser console which shows errors on page load and after pressing update button. thanks!

    elementor issue

    Hi,

    500 errors are server issues that can result from several reasons.
    To fix this issue, please read this guide and follow the steps specified for troubleshooting.

    As a temporary workaround:

    Go to the page with the error.
    Click on the arrow next to the Update/Publish button.
    Choose to Save as Template and give it a name.
    Open a new page and click Add template.
    Click My Templates and click Import next to the template you saved earlier.

    Regarding the error outside of the elementor editor, I suggest you contact the hosting support or WP support.

    Thread Starter balux

    (@balux)

    Hi thanks, I tried the template workaround but the issue persist in the new page. I’m trying to solve it with the host provider.
    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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