Elementor home page (only) is unintelligible

  • Resolved basinsafety

    (@basinsafety)


    1 year, 2 months ago

    Not sure how or why this happens. Intermittently, my home page will nearly dissapear with only a few menu items available for viewing, and the whole page becomes the ‘block’ of the header menu. All images, content, etc. are washed over.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Denny Paul

    (@thetechxpert)

    Hello @basinsafety,

    It might be a conflict with your theme or plugins,

    Please follow these steps, and let me know if it solved your issue:

    – Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    – switch your WordPress theme to WordPress TwentySixteen (or other default WordPress theme) temporarily – and see if it solves your error.

    I hope this information helped you.

    Plugin Support Joel

    (@joelsm)

    Hello,

    Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.

    To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

    Please note that as per www.ads-software.com guidelines, commercial product support isn’t provided on this platform.

    I appreciate your understanding.

    We are wishing you a pleasant day ahead.

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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