• Resolved dunesstreet

    (@dunesstreet)


    Hello everyone, I have recently purchased a WordPress hosting at Strato. With the help of the Elementor plugin I wanted to build my site in the test environment first. Unfortunately, I found that the Elementor plugin does not load in the test environment. I get the error message “No editing possible?” and should activate the safe mode. However, enabling Safe Mode doesn’t help and neither do all the other troubleshooting steps from the Elementor Troubleshooting page. In production mode, Elementor works fine. Have you had similar experiences and do you have a solution?

    Link Test Environment:
    https://511276814.swh.strato-hosting.eu/STRATO-apps/wordpress_01/clone/

    Report:

    
    ### wp-core ###
    
    version: 5.9.1
    site_language: de_DE
    user_language: de_DE
    timezone: +00:00
    permalink: /%category%/%postname%/
    https_status: false
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app
    wordpress_size: 50,21 MB (52651303 bytes)
    uploads_path: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content/uploads
    uploads_size: 946,00 B (946 bytes)
    themes_path: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content/themes
    themes_size: 30,99 MB (32492736 bytes)
    plugins_path: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins
    plugins_size: 47,46 MB (49767402 bytes)
    database_size: 2,09 MB (2195456 bytes)
    total_size: 130,76 MB (137107843 bytes)
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 3.1.3
    author: OceanWP
    author_website: https://oceanwp.org/about-me/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content/themes/oceanwp
    auto_update: Aktiviert
    
    ### wp-themes-inactive (4) ###
    
    Twenty Nineteen: version: 2.2, author: WordPress-Team, Automatische Aktualisierungen aktiviert
    Twenty Twenty: version: 1.9, author: WordPress-Team, Automatische Aktualisierungen aktiviert
    Twenty Twenty-One: version: 1.5, author: WordPress-Team, Automatische Aktualisierungen aktiviert
    Twenty Twenty-Two: version: 1.0, author: WordPress-Team, Automatische Aktualisierungen aktiviert
    
    ### wp-mu-plugins (2) ###
    
    installatron_hide_status_test.php: author: (undefined), version: (undefined)
    WordPressSecureMode.php: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (3) ###
    
    Elementor: version: 3.5.5, author: Elementor.com, Automatische Aktualisierungen aktiviert
    Limit Login Attempts Reloaded: version: 2.23.2, author: Limit Login Attempts Reloaded, Automatische Aktualisierungen aktiviert
    Ocean Extra: version: 1.9.3, author: OceanWP, Automatische Aktualisierungen aktiviert
    
    ### wp-plugins-inactive (3) ###
    
    Akismet Anti-Spam: version: 4.2.2, author: Automattic, Automatische Aktualisierungen aktiviert
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Automatische Aktualisierungen aktiviert
    Strato Assistant: version: 5.7.0, author: Strato, Automatische Aktualisierungen aktiviert
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1692
    imagemagick_version: ImageMagick 6.9.12-10 Q16 x86_64 2021-04-29 https://imagemagick.org
    imagick_version: 3.5.1
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 4 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 192
    	imagick::RESOURCETYPE_MAP: 4 GB
    	imagick::RESOURCETYPE_MEMORY: 2 GB
    	imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, AVI, AVS, B, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, Y, YCbCr, YCbCrA, YUV
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP
    ghostscript_version: not available
    
    ### wp-server ###
    
    server_architecture: Linux localhost 3.10.0-1160.36.2.el7.x86_64 #1 SMP Linux localhost 3.10.0-1160.36.2.el7.x86_64 #1 SMP Linux localhost 3.10.0-1160.36.2.el7.x86_64 #1 SMP
    httpd_software: Apache/2.4.52 (Unix)
    php_version: 7.4.27 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 4000
    time_limit: 240
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.80.0 OpenSSL/1.1.1l
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.36-log
    client_version: 5.6.45
    max_allowed_packet: 67108864
    max_connections: 3000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content
    WP_PLUGIN_DIR: /mnt/web510/e0/14/511276814/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Nicht definiert
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi,

    If safe mode is not working, there might be a firewall or a ban from the hosting, server.
    Please do contact them and check if they have any firewalls on.

    Also, try using a different browser for the editor as it might be a browser or extension conflict.

Viewing 1 replies (of 1 total)
  • The topic ‘Elementor is not loading in test environment’ is closed to new replies.