Elementor Issue With the Footer Page

  • Resolved AB

    (@alluresession)


    3 months, 1 week ago

    Hello, it seems the Brevo/ Mailchimp plugin has caused issues with the Elementor on my website’s footer page because my Elementor screen is stuck in LOADING on the backend when trying to edit.

    What happened was in my attempt to replace the Easy Forms for Mailchimp, I used the Brevo plugin. It was working when I first installed and I managed to add its shortcode for opt-in form (as seen on the footer of the website), but since I cant figure out how to change the color of the ‘Submit’ button and position it in the center on mobile view, I thought to remove it or disable the Brevo plugin.

    When I tried to edit the footer, it’s still showing error.

    I already disabled the Brevo plugin but the Elementor issue still persists so I was advised to contact Elementor about it. Any ideas please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor ). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Plugin Support sve01

    (@sve01)

    Dear @alluresession

    We haven’t heard from you, so this ticket will be closed due to inactivity. If you’re still experiencing issues with the plugin, please feel free to open a new ticket.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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