• Resolved walakaka

    (@walakaka)


    Dear all,

    Understand that Elementor supports subdomains that starts with staging.* or local.*
    See the following: https://elementor.com/blog/elementor-expands-license-to-include-staging-sites/

    I have an existing elementor pro license for petcoach.sg

    However, my staging and local site are still not able to utilize elementor pro functionalties. Please see the message that I obtained for staging:

    And the message I obtained for local:

    Would someone be able to advise the next step to be able to have elementor pro configured for my staging and local environment?

    Note: There are no issues to the license for my original domain petcoach.sg

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter walakaka

    (@walakaka)

    Dear all,

    Please note that this is resolved — within you individual subdomains such as staging.example.com or test.example.com, you must proceed to:

    1. Deactivate the license
    2. And then reactivate it again using the same Elementor License

    To clarify, the deactivation and activation of the elementor license for each domain is done within the wordpress admin page itself.

    Afterwhich, Elementor will note that you have x sites associated with the license.

    • This reply was modified 11 months, 2 weeks ago by walakaka.
    Plugin Support Joel

    (@joelsm)

    Hello,

    Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.

    To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

    Please note that as per www.ads-software.com guidelines, commercial product support isn’t provided on this platform.

    I appreciate your understanding.

    We are wishing you a pleasant day ahead.

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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