Elementor Mobile Menu Dropdown Not Working

  • I have a clean installation of WordPress 6.2.2 with only the (non-PRO) Elementor 3.13.4 plugin activated using the Hello Elementor 2.7.1 theme. No caching is present. On desktop, everything looks and works fine. On tablet or mobile, the ‘hamburger’ menu does not show an arrow to display child items. Please advise.

    == Server Environment ==
	Operating System: Linux
	Software: LiteSpeed
	MySQL version: MariaDB Server v10.3.36
	PHP Version: 7.4.33
	PHP Memory Limit: 1G
	PHP Max Input Vars: 10000
	PHP Max Post Size: 128M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 6.2.2
	Site URL: https://renomuaythai.com
	Home URL: https://renomuaythai.com
	WP Multisite: No
	Max Upload Size: 128 MB
	Memory limit: 40M
	Max Memory limit: 1G
	Permalink Structure: /%postname%/
	Language: en-US
	Timezone: America/Los_Angeles
	Debug Mode: Inactive

== Theme ==
	Name: Hello Elementor
	Version: 2.7.1
	Author: Elementor Team
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36

== Active Plugins ==
	Elementor
		Version: 3.13.4
		Author: Elementor.com

== Elementor Experiments ==
	Optimized DOM Output: Active by default
	Improved Asset Loading: Active by default
	Improved CSS Loading: Active by default
	Inline Font Icons: Inactive by default
	Accessibility Improvements: Active by default
	Additional Custom Breakpoints: Active by default
	admin_menu_rearrangement: Inactive by default
	Flexbox Container: Inactive by default
	Upgrade Swiper Library: Active by default
	Grid Container: Inactive by default
	Hello Theme Header & Footer: Active by default
	Editor Top Bar: Inactive by default
	Landing Pages: Active by default
	Nested Elements: Inactive by default
	Lazy Load Background Images: Inactive by default

== Log ==
	

== Elementor - Compatibility Tag ==

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Das Capitolin

    (@das-capitolin)

    Update: This problem is localized to the Elementor Hello Theme. When I go into the theme default kit additional settings, I make “Hello Theme Header & Footer” inactive and the navigation menu responds normally on mobile devices.

    Thread Starter Das Capitolin

    (@das-capitolin)

    The problem is the Elementor Hello Theme.
    Changing to any other theme, in my case Twenty Twenty by the WordPress team, fixed all menus to work properly.

Viewing 2 replies - 1 through 2 (of 2 total)
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