Elementor not loading after php update

  • Resolved sdnetzhammer

    (@sdnetzhammer)


    1 year, 9 months ago

    Hello,

    after we updatet our php version from 7.4 to 8.2 Elementor doesn’t load anymore. I’m stuck in the grey loading screen. I tried switching to save mode but it didn’t help either. I also tried everything from this site:

    Safe Mode Activation Isn’t Solving My Problem | Elementor

    I checked the error messages of your browser console and there are some SyntaxErrors but I don’t know how to solve them? Here’s a screenshot (safe mode on): https://share-your-photo.com/9f8860b9fb

    There are no problems with PHP 7.4.

    I also tried different Elementor versions but I’m stuck in the loading screen with every version I tried.

    It would be nice if someone could help me. Thanks in advance!

    Greetings

    Martina

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    • Please make sure that all of your Plug-ins and Theme are updated.
    • Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    • Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    • then make sure that you are clear:
    • your WordPress cache (your WordPress plugin if you have one), your server cache (if
    • you have one. In this case, you can contact your hosting provider).
    • ?Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
    Thread Starter sdnetzhammer

    (@sdnetzhammer)

    Hi,

    thanks for your answer and sorry for my late response.

    I did everything you said. Deactivating all plugins did help and the plugin “Invisible reCaptcha” was the culprit. All other plugins don’t cause problems with elementor. I switched to an alternative recaptcha plugin.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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