• Resolved ultimatecorehealth

    (@ultimatecorehealth)


    Hello,

    For a few weeks now, I’ve been having trouble getting the Elementor page builder to load on previously built pages. When I go to edit a page and click “Edit with Elementor”, it goes to the loading screen with the “E” logo, the green progress bar at the top loads up and then disappears, and then the screen just sits there and nothing happens.

    When I start up a new page with Elementor, the editor loads up just fine.

    Sometimes when I roll back to the previous version of Elementor it works (on many occasions it doesn’t), but it also introduces other issues and one time I almost destroyed my content by doing that so I’m not sure that it is a good fix.

    Before this issue started, I went months without any issues and I built many pages using Elementor. Now, I can’t edit my existing pages, so any help with this issue would be really appreciated!

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: 10.1.31
    PHP Version: 5.6.36
    PHP Max Input Vars: 10000
    PHP Max Post Size: 128M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.7
    WP Multisite: No
    Max Upload Size: 128 MB
    Memory limit: 256M
    Permalink Structure: /%postname%/

    == Debug ==
    Errors:
    TypeError: Cannot read property ‘data’ of undefined
    at https://randomsitename.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.1.1 – 2:109295
    2018-07-06 04:29 +00:00
    x 6 times

    TypeError: Cannot read property ‘0’ of undefined
    at https://randomsitename.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.1.1 – 2:195713
    2018-07-06 02:30 +00:00

    There were a few more similar errors, I can post them if needed. Thank you.

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