Elementor not loading pass flashing E

  • Resolved davidbrack

    (@davidbrack)


    7 years, 8 months ago

    This issues happened after l undated to the latest version of elementor. The process didnt go smoothly and seemed to hang during the upgrade.
    I have disabled all other plugins and still have the issue. I have tried a different template and still had the issue.
    Thinking that l would like to reinstall elementor what is the best way to do this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter davidbrack

    (@davidbrack)

    Still struggling with this,
    as suggested checked computer for mailware using microsofts software and all is clear.
    Disabled then removed Elementor and reinstalled. Still have the same issue

    Any help appreciated

    == Server Environment ==
    Operating System: Linux
    Software: Apache/2.4.23 (Unix)
    MySQL version: 5.5.5
    PHP Version: 5.6.29
    PHP Max Input Vars: 1000
    PHP Max Post Size: 64M
    GD Installed: Yes
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.7.3
    Site URL: https://www.oldmansekilmartin.co.uk
    Home URL: https://www.oldmansekilmartin.co.uk
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 40M
    Permalink Structure: /%postname%/
    Language: en-GB
    Timezone: Europe/London
    Debug Mode: Inactive

    == Theme ==
    Name: Perfect
    Version: pro1.0
    Author: SKT Themes
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_GB
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 OPR/43.0.2442.1144

    == Active Plugins ==
    Call Now Button
    Version: 0.1.3
    Author: Jerry Rietveld

    Contact Form 7
    Version: 4.7
    Author: Takayuki Miyoshi

    Elementor
    Version: 1.3.3
    Author: Elementor.com

    Feed Them Social (Facebook, Instagram, Twitter, etc)
    Version: 2.1.6
    Author: SlickRemix

    Google Website Translator by Prisna.net
    Version: 1.3
    Author: Prisna

    Shortcodes Ultimate
    Version: 4.9.9
    Author: Vladimir Anokhin

    Social Icons
    Version: 1.5.0
    Author: ThemeGrill

    WP Smush
    Version: 2.6.1
    Author: WPMU DEV

    Yoast SEO
    Version: 4.4
    Author: Team Yoast

    Plugin Author ArielK

    (@arielk-1)

    Please follow this steps:

    – Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
    – If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
    – Change your WordPress theme to WordPress TwentySixteen (or other default WordPress theme).

    Also, see if you can increase your memory as 40MB is very small.

    I’d suggest at least 256M especially with Yoast, Smush and SC Ultimate combined with Elementor. I’d even be curious to see if you’re getting errors in the browser console when trying to load the editor, probably something like 5XX errors which is the server not responding/time outs likely related to not enough memory to complete processing.

    Thread Starter davidbrack

    (@davidbrack)

    Ok increased memory to 256m (wasnt getting any error messages when loading the editor)

    I also moved onto wordress 2016 and it work I then loaded back the original template and all is working Ok

    Thank you for your help, it is very much appreciated

    David

Viewing 4 replies - 1 through 4 (of 4 total)
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