Critical Error – Elementor Not Working After Installing Plugin

  • Resolved petroc

    (@petroc)


    4 years, 7 months ago

    Hi – I am running the latest version of WordPress, Elementor etc

    After installing the Header Footer Blocks plugin, I can no longer access the Elementor editor. When I disable the Header Footer Blocks plugin, Elementor works as normal.

    This is the error I get:

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Please advise. Thank you.

    • This topic was modified 4 years, 7 months ago by petroc.
    • This topic was modified 4 years, 7 months ago by petroc.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @petroc

    From the issue you’ve mentioned, it seems this can be a memory limit issue.

    In case you have any other Elementor Addon plugins on the website, could you please try deactivating them and then activate the Header Footer Elementor plugin.

    We hope this will resolve the issue.

    Kindly let us know how it goes. Or if the issue still persists, do open a ticket through our Support Portal so that we can help you accordingly.

    Regards,
    Suman

    Thread Starter petroc

    (@petroc)

    Hi – I managed to find out the issue.

    My caching plugin somehow was not allowing latest update notifications – therefore my WordPress version was reportedly on the latest version. Once I deactivated the caching plugin and updating all other plugins, the problem disappeared.

    Thank you.

    I am getting the same error but I don’t have a caching plugin installed. What plugin did you deactivate to get it to work?

    Thread Starter petroc

    (@petroc)

    The caching plugin I am using is WP Rocket

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Perfect, @petroc

    Glad that the issue is resolved.

    While @ljanderson there could be other reasons for the same error. You might try checking for the errors in the debug log to help you with this issue.

    Do let us know if there’s anything else we can help you with.

    Regards,
    Suman

    Anonymous User 17818406

    (@anonymized-17818406)

    Hi, I have the same error, but only in some pages. Being only in some pages, I bet the problem is with some widgets that the theme (Wokiee) has in those pages, but I thought it would be interesting for you to know.

    I have Litespeed cache plugin, but deactivated. I have activated it, clicked on “Purge all” but the error persists. So it does not look like a cache problem for me.

    Using Wokiee theme, but the error happens also with Astra theme or any other theme.

    Regards!

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @fabuky,

    This is strange!

    Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    If the issue still persists, we will need to take a closer look at your end. Please open a ticket from our Support Portal for quicker resolution.

    Looking forward to hearing from you.

    Regards,
    Rahul.

    Anonymous User 17818406

    (@anonymized-17818406)

    It seems that the plugin which gets in conflict with yours is “Wokiee core”, from the developers of this theme: https://smartdata.tonytemplates.com/wokiee/

    I have told them, and they have told me to manage the issue with you. I have an open ticket with them, in case you want me to ask them anything.

    The error is this one, in case it helps: https://imgur.com/a/QwXrVXQ

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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