Elementor page builder not working

  • Resolved deduice

    (@deduice)


    6 years, 11 months ago

    Greetings!

    My Elementor page builder isn’t coming up if I try to use it.

    Bellow is the system info:

    
== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: 5.6.36
	PHP Version: 7.0.26
	PHP Max Input Vars: 1000
	PHP Max Post Size: 64M
	GD Installed: Yes
	Elementor Library: Connected

== WordPress Environment ==
	Version: 4.9.1
	Site URL: https://www.iyisalorganics.com
	Home URL: https://www.iyisalorganics.com
	WP Multisite: No
	Max Upload Size: 64 MB
	Memory limit: 40M
	Permalink Structure: /%postname%/
	Language: en-US
	Timezone: 0
	Admin Email: [ Redacted ]
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP
	Version: 1.4.10
	Author: Nick
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

== Active Plugins ==
	Addons for Elementor
		Version: 1.4.1
		Author: Livemesh

	Contact Form 7
		Version: 4.9.2
		Author: Takayuki Miyoshi

	Contact Form 7 Widget For Elementor Page Builder
		Version: 1.0.4
		Author: VOID THEMES

	Easy Google Fonts
		Version: 1.4.3
		Author: Titanium Themes

	Elementor
		Version: 1.8.10
		Author: Elementor.com

	Elementor Addon Elements
		Version: 0.5
		Author: Webtechstreet.com

	Elementor Addons & Widgets
		Version: 1.1.3
		Author: ThemeIsle

	Elementor Pro
		Version: 1.9.5
		Author: Elementor.com

	Essential Addons for Elementor - Pro
		Version: 2.4.0
		Author: Codetic

	Google Analytics Dashboard for WP (GADWP)
		Version: 5.1.2.3
		Author: Alin Marcu

	Icegram - Popups, Optins, CTAs & lot more...
		Version: 1.10.15
		Author: icegram

	iThemes Security
		Version: 6.7.0
		Author: iThemes

	Jet Elements For Elementor
		Version: 1.5.0
		Author: Zemez

	JetMenu
		Version: 1.2.0
		Author: Zemez

	MailChimp for WordPress
		Version: 4.1.12
		Author: ibericode

	Ninja Forms
		Version: 3.2.6
		Author: The WP Ninjas

	Ocean Custom Sidebar
		Version: 1.0.3
		Author: OceanWP

	Ocean Demo Import
		Version: 1.0.7
		Author: OceanWP

	Ocean Extra
		Version: 1.3.9
		Author: OceanWP

	Ocean Modal Window
		Version: 1.0.12
		Author: OceanWP

	Ocean Posts Slider
		Version: 1.0.9
		Author: OceanWP

	Ocean Product Sharing
		Version: 1.0.5
		Author: OceanWP

	Ocean Social Sharing
		Version: 1.0.8
		Author: OceanWP

	PopBox For Elementor
		Version: 1.0.3
		Author: Zulfikar Nore

	PT Elementor Addons Lite
		Version: 1.2.3
		Author: paramthemes

	Regenerate Thumbnails
		Version: 2.3.1
		Author: Alex Mills (Viper007Bond)

	SumoMe
		Version: 1.27
		Author: SumoMe

	Widget Importer & Exporter
		Version: 1.5.2
		Author: WP Ultimate

	WooCommerce
		Version: 3.2.6
		Author: Automattic

	WordPress Importer
		Version: 0.6.3
		Author: wordpressdotorg

	WP Clone by WP Academy
		Version: 2.2.4
		Author: WP Academy

	WP Show Posts
		Version: 1.0
		Author: Tom Usborne

	YITH Essential Kit for WooCommerce #1
		Version: 1.4.9
		Author: YIThemes

	YITH Newsletter Popup
		Version: 1.0.5
		Author: YITHEMES

	Yoast SEO
		Version: 5.9.3
		Author: Team Yoast

== Debug ==
	Errors: 
		ReferenceError: google is not defined
			at https://www.iyisalorganics.com/wp-admin/post.php?post=2952&action=elementor# - 2:2
			2017-09-04 18:34 +00:00

		TypeError: Cannot read property 'removeClass' of undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.6.3 - 2:111004
			2017-08-08 14:56 +00:00

		TypeError: elementorFrontend.getElements(...).jQuery is not a function
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.6.3 - 2:158827
			2017-08-07 16:27 +00:00

		TypeError: Cannot read property 'html' of undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.6.3 - 2:147765
			2017-08-07 16:25 +00:00

		TypeError: Cannot read property 'errors' of undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.6.2 - 2:117248
			2017-08-04 14:27 +00:00

		TypeError: this.ui.form is undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 6:16306
			2017-07-31 17:14 +00:00

		TypeError: this._parent is undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 5:17816
			2017-07-31 16:33 +00:00
			x 2 times

		TypeError: this.ui.form is undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 6:16306
			2017-07-31 00:26 +00:00

		TypeError: a is undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 5:9126
			2017-07-31 00:24 +00:00

		TypeError: this.ui.form is undefined
			at https://www.iyisalorganics.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 6:16306
			2017-07-31 00:07 +00:00
    • This topic was modified 6 years, 11 months ago by Jan Dembowski.
    • This topic was modified 6 years, 11 months ago by Jan Dembowski. Reason: Removed email address
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, because I see you are a Pro user, I suggest you contact our premium support for help

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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