Elementor plugin gives critical wordpress error

  • Resolved tambergirn

    (@tambergirn)


    1 year, 10 months ago

    Hi,

    When I activate Elementor plugin, my site gives critical error on home page. When I deactivate the plugin the site works without errors. I am uisng Maxmag theme. I have tried disabling other plugins to check if those have any conflicts, but only elementor plugin is causing the error. Any fixes or should I uninstall it?

    • This topic was modified 1 year, 10 months ago by tambergirn.
    • This topic was modified 1 year, 10 months ago by tambergirn.

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Viewing 7 replies - 1 through 7 (of 7 total)

  • There might be a issue with the theme. I would recommend if you please install the previous version of elementor. Maybe it will work.

    Thread Starter tambergirn

    (@tambergirn)

    Thanks for replying. But how can I download the previous version of the plugin?

    Thread Starter tambergirn

    (@tambergirn)

    I installed the previous version but still the same error is coming on the site.

    Thread Starter tambergirn

    (@tambergirn)

    OK, now working. I installed the 3.5.0 version that worked and when I updated to latest one, the error was gone.

    Hi,

    follow these instructions:

    1. If you’re locked out of your WordPress dashboard, open the recovery email sent to you from WordPress. Click the link in that email to gain access to your site’s WordPress dashboard once again.
    2. Deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.
    3. If this doesn’t work, switch your theme temporarily to the Hello theme and see if that helps.
    4. If this doesn’t work, make sure to always use the updated version of Elementor.
    5. If this doesn’t work, make sure your WordPress site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info. If needed, you can ask your hosting provider to make these changes for you.

    Probably Same issue: on client site, “Elementor updated successfully from version 3.8.1 to version 3.10.2” — gave error:

    PHP Fatal error: Uncaught Error: Undefined class constant 'DATETIME_CATEGORY' in /wp-content/plugins/elementor/includes/controls/date-time.php:51

    Installing version 3.9.1 worked, then updating to 3.9.2, 3.10.0, 3.10.1, 3.10.2 all worked.

    Not sure which version needed to go back to, probably wouldn’t have to go so far back; but this worked.

    Different site: Elementor updated successfully from version 3.10.0 to version 3.10.2 — worked, no problems.

    So, looks like if you have version 3.8.___ then update to 3.9.1 first.

    Both client sites were already on WordPress 6.1.1.

Viewing 7 replies - 1 through 7 (of 7 total)
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