• Resolved Sam McFarland

    (@sammc23)


    Hi guys, need some urgent help here. At some point over recent days, my Elementor plugin seems to have vanished from my WordPress and as I have built and edited my entire site using Elementor, my live site is now unrecognisable.

    Obviously, I have tried to simply re-install the plugin however the install fails with the following message: Destination folder already exists. /vhost/wphost2/l/e/v/levland.com/www/wp-content/plugins/elementor/

    Apologies in advance is this is basic but firstly, how do I reinstate the plugin? and when reinstated, will all of my edits and formatting etc simply return to normal?

    Many thanks

    Sam

    The page I need help with: [log in to see the link]

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  • Thread Starter Sam McFarland

    (@sammc23)

    **Update: I have now restored the site to a previously backup up version which seems to have resolved the issue. I would still like to learn how this happened though and how I can stop it from happening again.

    I have a feeling that this was due to a recent update of the plugin, please can someone explain how I can disable auto updates of plugins in WordPress?

    Thanks again

    I’ve experienced this over the weekend on a few sites.

    What I belive has happened is that the old version was removed, but the new version was not installed. Probably, there was a connection issue or a conflict.

    This issue can be resolved by manually adding Elementor back into your plugins directory.

    Hi

    THe only solution to reslove this you will need to reverse you backup before the issue happened this obvisly happens because of third party plugin conflict with elementor.
    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro) and then update to the newest version If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.
    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features
    Performance features currently in the experimental stage are:

    • Optimized DOM Output -This experiment is designed to improve performance by decreasing the number of wrapper elements present in the HTML generated by Elementor.
    • Improved Asset Loading – Should improve page speed by only loading the functionalities needed by that page. This experiment reduces the amount of code loaded by default, which translates to significantly faster page load times and better page speed scores.
    • Improved CSS Loading – An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance
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