Elementor popup issue

@jamesneedshelppls sorry to hear that.
If you use the chat on support.webinarignition.com we can help you directly.

Make sure use both at the same time:
[wi_webinar_block id=”16″ block=”reg_optin_form”]
[wi_webinar_block id=”16″ block=”reg_optin_section”]

I would love to see which popup plugin you use you like to add the shortcodes.

For testing add them without a pop-up to the page.
Temporary deactivate all not necessary plugins only keep elementor and webinarignition.

Also, when you give us the link to your webinar registration page we can have a look at the console messages too. To access it, right click on the page and click investigate.

Best regards Tobias

@jamesneedshelppls

I tested its working for me with elementor free and pro 3.0.4.

Make sure you have the same pro and free version of elementor.
Free and pro for example 3.0.4.
If not download an older version to match. Download here https://de.www.ads-software.com/plugins/elementor/advanced/ scroll to “PREVIOUS VERSIONS”.

Only you one set of shortcodes per page.
If you add this to the page and the popup it will load only the one on the page.
[wi_webinar_block id=”27″ block=”reg_optin_section”]

We know about the issue with only one set of shortcodes in one page:

[wi_webinar_block id=”16″ block=”reg_optin_form”]
[wi_webinar_block id=”16″ block=”reg_optin_section”]

OR

[wi_webinar_block id=”27″ block=”reg_optin_section”]

@jamesneedshelppls
this plugin adds a modal popup which is working and also working without elementor pro.
https://www.ads-software.com/plugins/addon-elements-for-elementor-page-builder/

@jamesneedshelppls thank you for your patients. After long testing and fixing again solved in Version 2.5.1.

@jamesneedshelppls new article about it:
https://webinarignition.tawk.help/article/trick-how-to-create-free-modal-popups-without-elementor-pro-trigger-popup-on-button-click