Elementor Pro Edit Site

  • Resolved munterit

    (@munterit)


    5 months, 3 weeks ago

    Dear support team, I use CleanTalk for many projects that are designed with Elementor Pro. This is the first time that I can no longer make any changes to the pages after activating your plugin because Elementor does not load the edit mode. What could be the reason for this and how can I solve it? Many thanks Michael

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @munterit,

    Please, send us the following for better understanding the cause of the issue:

    1. Your PHP version
    2. Your CMS version (also, is it MultiSite or Single)
    3. The link to the cache solutions if you use any
    4. Your webserver error log (it could be found in your hosting account)

    You can send the log either via email:
    [email protected]
    Or create a private ticket:
    https://cleantalk.org/my/support/open

    Plugin Support SergeM

    (@serge00)

    The issue was in lacking of the PHP memory for the Elementor Editor to work properly.
    Disabling some of the Elementor features resolved it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.