Elementor Pro has the worst customer support EVER!

  • I have tried 18 times (Actual number of times) to get a response to issues on Elementor and NOTHING has ever been resolved. They do not care at all! Instead, they try and push you off to the “community” to get support. Or Time out the chat and say they will reach out to you and let you know when someone is available, it does not happen. Want you to submit a ticket after you go through a maze to try and find the submission, and then do not respond. The best way to judge a company is through their support… If that is the case Elementor is total garbage! oh, ya try and report a bug at Elementor – and they will not allow it. and I have found some real beauties

    • This topic was modified 3 years, 5 months ago by dlewisdesigns.
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  • Elementor

    (@davidr90)

    Hi,

    I’m Davor from Elementor’s Customer Experience. I just want to apologize for the experience you had with us, and to thank you for sharing it.

    We appreciate the feedback and criticism as we strive to improve our product and support.

    We would like to hear your story and see what we could do better, so please take a minute of your time and write to our Customer Service Quality team at [email protected].

    Best regards.

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