• Resolved eggator

    (@eggator)


    Hi guys,
    I already asked in the elementor section for help. Thanks to elementor support it now seems like it is a theme issue.

    Link to the other topic

    Does anyone experience similar problems? Or can anyone confirm that he is using elementor pro with custom header and footer and not having issues?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • RK a11n

    (@riaanknoetze)

    Hi there,

    I’ve tried Elementor (Basic and Pro) but couldn’t replicate the same thing – creating a custom header template while using Storefront still allows me to change any other aspect of the website through Elementor. Have you already ruled out a plugin conflict by following these steps: https://docs.woocommerce.com/document/how-to-test-for-conflicts/ ?

    Thread Starter eggator

    (@eggator)

    Hi, i allready disabled all plugins except elementor and elementor pro in the process of the elementor support team. The issue continued to exist. (it got solved when i switched the template).

    I dont have an issue if I set the footer to draft status and i diddnt had the issue when I used a custom header only. Only if i use both, custom header and footer, the issue occurs. I guess u only used a custom header?

    Thanks for your help.

    Thread Starter eggator

    (@eggator)

    Anyone able to reproduce the issue?

    Yes, I have the same issue.

    I de-activated every other plugin and Elementor Pro would still not work, Elementor on it’s own will work.

    Changing to a default theme works with Elementor Pro, changing back to Storefront made it stop working – until I read your post I was struggling with a solution because it has been working fine until now.

    I have been using a custom header with no issues, then I added a custom footer and Elementor Pro stopped.

    So I switched to Storefront, turned all my plugins back on, and set my custom footer to draft and now Elementor Pro works again which is great, but I would like to use a custom footer.

    Closing this thread due to inactivity.

    j’ai effectivement les mêmes beug avec elementor…

    Hi @chezlibellule, please follow the instructions that we pointed before in case you need help and create your own topic. ??

    Also, if you need help with Elementor, here are the links:

    Elementor: https://www.ads-software.com/support/plugin/elementor/
    Elementor Pro: https://elementor.com/support/

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Elementor pro with theme builder and storefront issue’ is closed to new replies.