Elementor + Royal addons bug Mobile & tablet

  • Resolved lucio94

    (@lucio94)


    2 years, 3 months ago

    Hello,

    Big problem royal addons + elementor theme. Mobile version : Most of the content on the site disapears. The mobile menu dispapears. No parasitic plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, lucio94

    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,

    Givi

Viewing 1 replies (of 1 total)
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