Elementor Stuck in Loading Screen

  • stefan22mar

    (@stefan22mar)


    5 years ago

    Hello! I’m an amateur doing a website for a friend and at the moment Elementor is stuck in the loading screen. I have tried most of the stuff recommended on other topics but it didn’t work. The methods I have tried are: restoring a backup from before the Elementor and WordPress updates, deactivating other plugins, launching Elementor in another browser, and changing the theme to OceanWP.
    Here is my system info:

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Source distribution v5.7.25-28
    PHP Version: 7.1.33
    PHP Max Input Vars: 3000
    PHP Max Post Size: 128M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.3
    Site URL: https://www.pamperedpawznrv.com
    Home URL: https://www.pamperedpawznrv.com
    WP Multisite: No
    Max Upload Size: 128 MB
    Memory limit: 768M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: Astra
    Version: 2.1.3
    Author: Brainstorm Force
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36

    == Active Plugins ==
    Astra Starter Sites
    Version: 1.4.4
    Author: Brainstorm Force

    Contact Form 7
    Version: 5.1.5
    Author: Takayuki Miyoshi

    Elementor
    Version: 2.7.5
    Author: Elementor.com

    Elementor – Header, Footer & Blocks
    Version: 1.1.4
    Author: Brainstorm Force, Nikhil Chavan

    Head, Footer and Post Injections
    Version: 3.1.3
    Author: Stefano Lissa

    ShortPixel Image Optimizer
    Version: 4.14.6
    Author: ShortPixel

    Speed Booster Pack
    Version: 3.8.4.3
    Author: Optimocha

    Ultimate Addons for Gutenberg
    Version: 1.14.0
    Author: Brainstorm Force

    Yoast SEO
    Version: 12.5
    Author: Team Yoast

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    == Log ==

    JS: showing 4 of 4JS: 2019-08-03 08:32:42 [error X 1][https://pamperedpawznrv.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \”view7867\”) has already been destroyed and cannot be used.
    JS: 2019-08-23 09:16:00 [error X 6][https://www.pamperedpawznrv.com/wp-content/plugins/elementor/assets/lib/e-select2/js/e-select2.full.min.js?ver=4.0.6-rc.1:1:60824] Cannot read property \’query\’ of null
    JS: 2019-11-14 15:20:09 [error X 6][https://www.pamperedpawznrv.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:37355] Failed to execute \’setAttributeNS\’ on \’Element\’: \’https://www.w3.org/2000/xmlns/\’ is an invalid namespace for attributes.
    JS: 2019-11-14 15:23:12 [error X 1][https://www.pamperedpawznrv.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:0] An attempt was made to create or change an object in a way which is incorrect with regard to namespaces

    Log: showing 9 of 92019-08-21 09:36:06 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.7’,
    ‘to’ => ‘2.6.8’,
    )]
    2019-10-18 15:02:39 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.8’,
    ‘to’ => ‘2.7.4’,
    )]
    2019-10-18 15:42:43 [info] elementor::elementor_updater Started
    2019-10-18 15:42:43 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Start
    2019-10-18 15:42:43 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Finished
    2019-10-18 15:42:43 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Start
    2019-10-18 15:42:44 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Finished
    2019-10-18 15:42:44 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.8’,
    ‘to’ => ‘2.7.4’,
    )]
    2019-11-14 15:26:59 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.4’,
    ‘to’ => ‘2.7.5’,
    )]

    == Elements Usage ==

    section
    button : 3
    divider : 3
    heading : 14
    icon-list : 8
    image : 1
    social-icons : 1
    text-editor : 3
    wp-post
    button : 9
    google_maps : 2
    heading : 16
    icon-box : 3
    icon-list : 1
    image : 4
    image-box : 2
    image-carousel : 1
    shortcode : 1
    social-icons : 2
    text-editor : 13
    There seem to be some errors in the log but I don’t know what they mean. The log also contains some older dates from August but Elementor was working fine then so I don’t know what to make out of it.
    Thanks in advance!

    The page I need help with: [log in to see the link]

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