Elementor testimonials widget error

  • Resolved Argentum

    (@argentum)


    2 years, 11 months ago

    Hi,
    This is a tricky one. I’ll give it my best to explain.

    PHP Version: 8.1.5
    Complianz | GDPR/CCPA Cookie Consent – 6.1.5
    Elementor – 3.6.4
    Elementor Pro – 3.6.5

    I want placeholders to show over Elementor video widgets with Youtube (the placeholders show as expected over normally iframed Youtube videos). To do that I have to enable Elementor in the Integration section of Complianz. But when enabled the placeholders show but I get errors in console and the testimonial sliders I have that should showing 4 testimonials at a time, suddenly show one testimonial full width. 

    Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'size')
    at TestimonialCarousel.getSpaceBetween (carousel.fc5e450716cd11d05beb.bundle.min.js:2:1290)
    at TestimonialCarousel.getSwiperOptions (carousel.fc5e450716cd11d05beb.bundle.min.js:2:1519)
    at TestimonialCarousel.onInit (carousel.fc5e450716cd11d05beb.bundle.min.js:2:3079)
    at TestimonialCarousel.Module.trigger (frontend-modules.min.js?ver=3.6.4:2:11096)
    at TestimonialCarousel.e.each.n.<computed> [as trigger] (frontend-modules.min.js?ver=3.6.4:2:9737)
    at init (frontend-modules.min.js?ver=3.6.4:2:9926)
    at TestimonialCarousel.Module (frontend-modules.min.js?ver=3.6.4:2:11176)
    at TestimonialCarousel.child [as constructor] (frontend-modules.min.js?ver=3.6.4:2:11432)
    at new child (frontend-modules.min.js?ver=3.6.4:2:11432)
    at new SwiperHandlerBase (frontend-modules.min.js?ver=3.6.4:2:1718)

    All the best
    Magnus

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @argentum,

    I understand. I will try to reproduce the issue, and see what we can do.

    The issue is that Elementor uses frontend-modules.js with many functionalities, including scripts we need to control before consent. The integration tries to handle this with care, but it’s hard to control fully if there are dependencies. In this case apparently a slider.

    Does it work after consent? With or without reload? Let me know, so we can see what we can do.
    regards Aert

    Thread Starter Argentum

    (@argentum)

    I just tested. Enabled the Elementor integration. Deleted allt the cookies. Reloaded the page. The placeholders show. I click it. And reload the page. The testimonial carousel still throws the errors.

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @argentum,

    https://guleri.us3.instawp.xyz/

    This is the slider widget you meant? I don’t have any issues, so maybe we have to look further. Do you have a URL where the problem persists?

    regards Aert

    Thread Starter Argentum

    (@argentum)

    Hi, @aahulsebos
    Yes that is the one.
    I have sent you a message on WordPress Slack.
    Best regards
    Magnus

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @argentum,

    Let’s continue on Slack. I will explain a general answer on this forum, if necessary.

    regards Aert

Viewing 5 replies - 1 through 5 (of 5 total)
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