Elementor Update 500 server error

  • Hi,

    A problem with Elementor is probably due to this plugin that fails to clear the cache. When I modify a page with Elementor and then try to Update, a 500 server error appears and I am unable to save the page. If before editing i clear the CF cache, no problem arises. It doesn’t seem a server config problem…going to the WP Cloudflare debug log, i can see it is struggling to clear the cache. I have WPML on my website.

    [2021-10-06 17:15:03] [cache_controller::purge_cache_queue_write] queue file not exist
[2021-10-06 17:15:03] [cache_controller::purge_cache_on_elementor_ajax_update] Purge Cloudflare cache for only post 4120 - Fired action: elementor/ajax/register_actions
[2021-10-06 17:15:08] [cache_controller::purge_cache_queue_job] I'm the purge cache cronjob

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    • This topic was modified 3 years, 1 month ago by fedlab.
    • This topic was modified 3 years, 1 month ago by fedlab.
    • This topic was modified 3 years, 1 month ago by Jan Dembowski.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Can you try disabling the preloading and purge cache queue to see if the problem resolves? As I don’t see any error or issues in the above log. The plugin is purging cache as elementor update posts.

    Error 500 means a PHP error so, in the PHP error log there must be something saying what caused the 500 error.

    Thread Starter fedlab

    (@fedlab)

    I disabled the preloader, nothing changed, I disabled cache purging using queue, and the problem was fixed! No more 500 server errors when updating!! Why is that?

    I turned on the preloader again, no 500 errors but in the log it says that “another preloading process is currently running”. I cannot understand which one…

    I enabled the php debugging log, but nothing was in it after these 500 server error messages that elementor itself was showing…

    Plugin Contributor iSaumya

    (@isaumya)

    It measns that the elementor system you are using is not compatible with the cache purging queue process as that process uses queuing feature, corn and many other things to do the cache queue. It’s fine you can turn that off and use the plugin.

    The preloader process is also not needed if you have a good traffic website.

    but in the log it says that “another preloading process is currently running”

    – Maybe some page post got updated and the system is preloading that.

Viewing 3 replies - 1 through 3 (of 3 total)
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