Hi there,
I’m sorry to hear that the update caused your website to break. Before diving into specifics, you can share the link to the photos on your cloud so I can review them for more context.
In general, issues like this after updating Elementor could occur due to various reasons:
- Compatibility issues with the theme, plugins, or WordPress version.
- CSS or styling conflicts caused by changes in the update.
- Caching problems, where older CSS or JavaScript files are still being served.
- Missing or conflicting widgets after the update, especially if there were structural changes in the new version.
Since your website broke after the update and required a rollback, it’s possible that some specific changes in the update clashed with your existing setup.Steps to troubleshoot:
- Check for plugin conflicts: Disable all plugins except Elementor and Elementor Pro to see if the design restores. If it does, reactivate plugins one by one to identify the conflict.
- Regenrate css: by going to WP admin > Elementor > Tools > Regenerate CSS.
- Clear all caches: Sometimes, the broken layout is due to cached files. Make sure to clear your browser, plugin, and server-side caches.
- Recheck theme compatibility: Verify that your theme is compatible with the new version of Elementor.
- Check for custom code conflicts: If you’ve added custom CSS/JS, ensure they are still compatible.
Hope this will help you resolve your issue.
Please note if you are using Elementor pro, you can open a support ticket at?my.elementor.com?ref:?https://elementor.com/help/how-to-submit-a-support-ticket/?I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
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Kind regards,