• Resolved nang90

    (@nang90)


    Once I activate the Essential adds on plugin my widget panel does not load.
    I’ve tried to deactivate all and activate one by one for each plugin also, once the essential adds on activated the error start

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @nang90 ,

    This error is normally caused due to a website having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/WVKfum

    You need to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours. Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:

    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    You would find the wp-config.php file under your WordPress directory.

    You can also read this blog to modify the wp-config.php file: https://wpdeveloper.net/troubleshoot-preview-loading-error-elementor/

    If that doesn’t work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.

    Thank you.

    Thread Starter nang90

    (@nang90)

    Dear @abidhasan112,

    Thanks for your information. My website is hosting in wordpress and they told me i can’t increase memory limit. Is there have any other custom option to increase?

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @nang90 ,

    I see!
    Can you please create a support ticket from here: https://wpdeveloper.net/support/new-ticket/

    Our Support Team will get back to you and resolved this issue.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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