• Resolved stickerbazaar

    (@stickerbazaar)


    Not able to use elemnetor buildier after installing elements kit.It does not loads only.
    Also the mega menu builder doesnt work

    • This topic was modified 4 years, 3 months ago by stickerbazaar.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @stickerbazaar ,

    Elementor has released a major update version 3.0 and this version has some compatabilty issues. So, I would recommend you to rollback to Elementor version 2.9 (https://prnt.sc/u6rw37) untill the issue solved. We are also working on our end and soon we release a patch to fix the issue.

    But after the rollback if you still face the issue please let us know. We will be glad to help you.

    Regards

    Thread Starter stickerbazaar

    (@stickerbazaar)

    I reinstalled the previous version but The issue is still the same.

    Thread Starter stickerbazaar

    (@stickerbazaar)

    The issue came after I installed elementskit

    • This reply was modified 4 years, 3 months ago by stickerbazaar.

    Hi @stickerbazaar ,

    Can you please give us your system information? You will find it from Elementor > System Info. Please check this – https://prnt.sc/u7ddrk.

    Waiting for your your response and we are here to help you.

    Regards

    Well i have the same issue as @stickerbazaar… the mega menu elements kit template is not inserted into the field, when i go to “edit mega menu content” the page simply stays the same and nothing happens.

    Also tried inserting a Header with the Elementskit Header modul but i have the same issue, the template is not inserted. A elementor template is inserted without problems.

    I′m using docker word press install and the Elementor system info for me is the following:

    Server Environment

    Operating System: Linux
    Software: Apache/2.4.38 (Debian)
    MySQL version: mariadb.org binary distribution v10.5.5
    PHP Version: 7.4.9
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    Any help appreciated!

    • This reply was modified 4 years, 2 months ago by Schlaubi.

    Hi @schlaubi ,

    We have already fixed this issue on our end and hopefully we will release an update tomorrow. Please update your plugin then and demo import will work fine as expected.
    But if you need this urgently you can rollback to Elementor version 2.9 (https://prnt.sc/u6rw37). On Elementor version 2.9 demo import is working fine.

    Regards

    Thanks! That did work. Hope you guys fix that problem soon in the newst version of Elementor. Have a nice day…

    Hi @schlaubi ,

    We have released an update and all the issues have been fixed to compatible with Elementor (3.0.0+). Please update your ElementsKit plugin to the latest version(2.0.0) and let us know if you have faced any issue.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
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