• Resolved Sergio Urra

    (@sergiourra)


    Hello. I want to try ElementsKit on localhost. After finishing the “welcome” steps I can’t access Header, Footer. Completing the welcome steps sends me back to the first step (Settings).

    Is there a way Is there a way to enable it to work on localhost?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @sergiourra,

    Thanks for reaching out to us. Below, I am sharing a few instructions to help you fix this issue.

    • First of all, please make sure that you have completed each step of the Onboarding section that appears after activating the plugin for the very first time. If you can confirm that it is done, then proceed to the next step.
    • If you are using any caching plugin on your site, then please clear the caches or if possible, keep it disabled for some time and then check. Most often, this happens due to caching, I hope the problem will be solved right after that.
    • If that also doesn’t help, then disable other plugins except for Elementor and Elementskit, and then check if the issue is still there or not. If that solves the issue, start activating the plugins one by one and continue checking. In this way, you will be able to detect what causes this issue.
    • Also, change the permalink and then check whether the plugin is working or not. Watch this video to see how to change permalinks.

    After following these instructions I hope your issue will be solved.

    Best Regards,
    Reju

    Thread Starter Sergio Urra

    (@sergiourra)

    Hello Reedwanul,

    Still not working. I have a lot of thasks to solve, so I’ll create a template for both, the header and the footer.

    Thanks for your answer.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @sergiourra,

    I hope you are doing well and I apologize for the delayed response. Please be informed that you should be able to solve the issue by following these steps. However, since your website is on a local server, we can’t inspect the issue directly. Could you please share a video showing the steps you have followed from the instructions? After reviewing the video, we can better understand where the issue might be. Your patience and cooperation in this matter are greatly appreciated.

    Looking forward to your response.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @sergiourra ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

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