• Resolved mapsmarketing

    (@mapsmarketing)


    Hi,

    Scrolling down the page until the header becomes sticky, and when hovering over the links in the nav causes the page to scroll down by a few pixels for no reason whatsoever.

    What is the solution here?

    Thank you very much

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Benjir Ahmed

    (@benjirahmed)

    Hello @mapsmarketing ,

    We have investigated the issue further and found that this issue is only happening when Elementor Pro’s sticky scrolling effect is enabled on the header and ElementsKit’s nav menu is used with megamenu feature. Also this is a issue that has been reported already by many users here.

    If you use ElementsKit Pro then you can use the native sticky content feature. Using the third party plugin for sticky feature didn’t generate the issue. Can you please inform us that you are using Elementor Pro’s sticky scrolling effect or any other third party plugin to sticky your header?

    Waiting for your valuable response and we are always here to help you.

    Regards,
    Benjir

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Hi Benjir,

    Thank you for your reply.

    Please have a look at the following post for a bit more info: https://www.ads-software.com/support/topic/sticky-header-jumpy-when-hovering-over-nav-links/

    Please let me know if you require anything further.

    Thank you very much

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Hi Benjir,

    Did the latest 2.5.4 include any fixes for this issue as I noticed a number of nav menu bugs fixed on it?

    Cheers

    Benjir Ahmed

    (@benjirahmed)

    Hi @mapsmarketing ,

    Unfortunately, in this update there is no fix available for your issue. As I have mentioned earlier, this issue is happening when you use the Sticky Scroll Effect feature of Elementor Pro in the header with Megamenu. This issue hasn’t been resolved by Elementor Team yet.

    However, we are trying our best to find a solution regarding this matter. We will keep you updated if we find a solution from Elementor Team.

    Regards,
    Benjir

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Hi @benjirahmed

    “sticky scroll effect feature” of Elementor Pro is not used.

    I recommend you first have a look at the following link as it states what plugin is used: https://www.ads-software.com/support/topic/sticky-header-jumpy-when-hovering-over-nav-links/

    Cheers

    Benjir Ahmed

    (@benjirahmed)

    Hey @mapsmarketing ,

    We have tested the megamenu with the third party plugin you have mentioned in our development environment. But couldn’t reproduce the issue. So, I recommend you to share your website’s system info from Elementor > System Info. We will try to reproduce the issue on our end as well. If possible please also send step by step guide with screencast.

    Regards,
    Benjir

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Hi @benjirahmed

    This is not a single website it’s happening on. It’s happening on multiple websites, as shown in the example link above, and here is another one: https://mapsmarketing.com.au/

    The above website doesn’t even have the latest version of Elementskit lite as the latest version completely breaks the header, so I recommend you have a second look mate.

    == Server Environment ==
    	Operating System: Linux
    	Software: LiteSpeed
    	MySQL version: MariaDB Server v10.3.34
    	PHP Version: 7.4.28
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 100M
    	GD Installed: Yes
    	ZIP Installed: Yes
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    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.9.1
    	Site URL: https://fairhillshs.vic.edu.au
    	Home URL: https://fairhillshs.vic.edu.au
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    	Memory limit: 512M
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    	Language: en-AU
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    	Debug Mode: Inactive
    
    == Theme ==
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    	Author: Elementor Team
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    	Parent Theme Author: Elementor Team
    
    == User ==
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    == Active Plugins ==
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    		Version: 4.2.9
    		Author: Admin Columns
    
    	Admin Columns Pro - Advanced Custom Fields (ACF)
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    		Author: OnPoint Plugins
    
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    		Author: WordPress Contributors
    
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    	iThemes Security Pro
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    		Version: 1.0.2
    		Author: Idenovasi
    
    	Sticky Header Effects for Elementor
    		Version: 1.4.7
    		Author: Rwattner
    
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    		Version: 1.5.8
    		Author: John Blackbourn & contributors
    
    	Video User Manuals
    		Version: 2.5.10
    		Author: Video User Manuals Pty Ltd
    
    	WCAG 2.0 form fields for Gravity Forms
    		Version: 1.7.2
    		Author: Adrian Gordon
    
    	White Label CMS
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    		Author: www.videousermanuals.com
    
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    		Author: Impress.org
    
    	Yoast Duplicate Post
    		Version: 4.4
    		Author: Enrico Battocchi & Team Yoast
    
    	Yoast SEO
    		Version: 18.2
    		Author: Team Yoast
    
    == Must-Use Plugins ==
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    == Elementor Experiments ==
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    	Improved CSS Loading: Inactive by default
    	Inline Font Icons: Inactive by default
    	Accessibility Improvements: Inactive by default
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    	Additional Custom Breakpoints: Active
    	Hide native WordPress widgets from search results: Active by default
    	Default to New Theme Builder: Inactive
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    	Color Sampler: Active by default
    	Favorite Widgets: Active by default
    	Admin Top Bar: Active by default
    	Page Transitions: Active by default
    	Form Submissions: Active by default
    	Scroll Snap: Active by default
    
    == Log ==
    	
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    2022-03-01 17:17:03 [info] Elementor data updater process has been queued. [array (
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    JS: showing 3 of 3JS: 2022-02-08 21:59:27 [error X 1][https://fairhillshs.vic.edu.au/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.5.5:2:222547] Cannot read properties of undefined (reading \'global\') 
    JS: 2022-02-20 23:52:00 [error X 2][https://fairhillshs.vic.edu.au/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:252935] Cannot read properties of undefined (reading \'html\') 
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    PHP: showing 1 of 1PHP: 2022-02-21 00:01:37 [notice X 2][/public_html/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
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    == Elementor - Compatibility Tag ==
    	
    	Elementor Pro: Compatibility not specified
    	Essential Addons for Elementor: Compatibility not specified
    	MAPS Elementor: Compatibility not specified
    	Sticky Header Effects for Elementor: Compatibility not specified
    
    == Elementor Pro - Compatibility Tag ==

    Hey @mapsmarketing ,

    We have tried to reproduce this issue on our development environment using above mentioned themes and plugins but couldn’t reproduce it. Also used the sticky feature of the third party plugin.

    So, I recommend you to navigate to the plugins details page on the useful links section. From there, open a support ticket at our support center mentioning this support thread. We will try to find out the actual issue from your websites admin panel and let you know the update as soon as possible.

    Regards,
    Benjir

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Cheers Benjir. I’ve sent through a ticket

    Thread Starter mapsmarketing

    (@mapsmarketing)

    So, it’s a bug with Elementskit Nav Menu. Easily reproducible by turning Elementor Pro sticky to ON.

    When using Elementskit Nav Menu with Elementor Pro sticky enabled the page jumps down when hovering over links after you’ve scrolled down a bit.

    Can this issue be marked as unresolved until actually resolved?

    Thread Starter mapsmarketing

    (@mapsmarketing)

    Any news on this bug fix? @benjirahmed

    Hi @mapsmarketing ,

    We have replied to your support ticket regarding the solution of this issue. Please wait for the update from Elementor for the version 3.7 and hopefully this issue will be resolved by then.

    Regards,
    Benjir

    Hello There,

    We have tested the issue again after updating the Elementor PRO to its latest version(3.7.3) and seems they have fixed the issue. The jump, that was happening in the background is no longer happening. Kindly update the plugin and hopefully, the issue will be resolved right after that.

    Best Regards,
    Prosenjit

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘ElementsKit mega nav jumps when hovering over nav links’ is closed to new replies.