Emaiil verification not sent

  • Resolved joseManuel

    (@nesttt84)


    3 years, 6 months ago

    I am in Versión 2.1.5

    And a noticed that Email verification account is not sent after customer register on Checkout process.

    The email of the order completed works.

    Also not redirecing url is wordking after order is completed.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    There are a couple of settings that you could try and change to fix this:

    For the redirect not working: Please make sure in the General Settings of the plugin, the Redirect on success option is configured properly. If you are using a custom redirect URL it must be on the same domain.

    For the email not being sent

    1. In the plugin’s settings, Email tab Can you please try and change the Mail Function.
    2. Also in the Email tab can you please try and change the Email Sending Trigger
    3. Finally if it still does not work in the Advanced settings please try and change the Authenticate Filter.

    Thread Starter joseManuel

    (@nesttt84)

    Hello,

    For the email not being sent I tried all things.

    Also doesnt’t work the “Resend Email” for verification in the admin User options.

    Zohaib

    (@zohaibayub85)

    Hi

    Can you please share a link to your website and screenshots of the plugin’s settings.

    Thread Starter joseManuel

    (@nesttt84)

    The reason I opened the tiket was because mail of the order complete was delivered but not the emai with link account verification , so I thought there was a problem with this plugin.

    I checked with log mail and verified mail was already sent but go to Spam filter server destination.

    Nice help!

    Thread Starter joseManuel

    (@nesttt84)

    Resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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