• Resolved massimo1985

    (@massimo1985)


    Hi,

    Does email notification only work with pro version or is it available on free one?
    I’ve done a test email notification but I’m not receiving anything.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bookly

    (@ladela)

    Hi.

    Thank you for your message.

    Email notifications work with the free version.

    It’s not a problem on a Bookly side. Looks like this is a server-side issue because Bookly doesn’t send any messages independently, it uses native “wp_mail()” function to do this. Please, contact your hosting provider and ask him to send you own external SMTP server to easily configure it.

    What email is supposed to send the notifications for approval or to clients?
    I have tha last version and have the same issue

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thanks for your message.

    A quick answer to your question is that a few of the hosting providers restrict and don’t allow sending notifications from another domain. So, for example, if your domain name is https://www.example.com, your sender email address should be from [email protected].

    Please know that as much as we want to help you, we cannot provide any support for the PRO version here. For PRO or commercial product support please contact us directly on our site. This includes any pre-sales topics as well. Rest assured we will have no problem supporting you on our own site.

    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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