• Resolved stickymathscom

    (@stickymathscom)


    Hi,

    I have had a very random thing happen over the weekend. Now I am not not 100% sure but think no plugins have updated over the weekend and I have not even logged into my WordPress account either but the following has happened:

    When a (non registered) user views a membership description page or the courses list page they get this error (twice) near the top of the page (page title area).

    Your email addresses do not match.
    Your email addresses do not match.

    If the user clicks ‘sign up’ on these pages, it just refreshes the page.

    Just to clarify I am using the WooCommerce integration as my checkout. I feel like there is an integration issue happening here? Any previous or signed in user does not see this error.

    If anybody may know what this is, I would appreciate any help as this currently means I can not sell anything ?? I have also spent the majority of today trying and failing to repair this.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • @stickymathscom,

    Sorry your having issues here.

    It sounds like you may be using LifterLMS 2.x? Is that correct?

    If that’s the case your experiencing some known issues that we’ve resolved in LifterLMS 3.x

    I may be incorrect about this though. Could you please post a copy of your LifterLMS system report so I can take a closer look?

    Thanks,

    Thread Starter stickymathscom

    (@stickymathscom)

    @thomasplevy

    Thanks for the prompt response as always.

    I am on the final 2x version before 3 was released. Partly down to avoiding the costs ?? But actually more importantly the v2 look of lifterlms goes well with my theme. I tested v3 and it looked ‘unmatched’ across the site.

    It seems that the integration isn’t working anymore. Purchase buttons are not taking the correct path either. It has been working perfectly for months until now.

    Is this a deliberate thing? Something I’ve done? Or maybe a recent woocommerce or subscriptions update?

    @stickymathscom,

    I understanding you wanting to avoid costs but I can’t really provide great support on 2.x. We had literally hundreds of issues in 2.x that we’ve resolved in 3.x

    If you don’t like the look write a small amount of CSS to change some button and border colors.

    I’m not sure why things would have stopped working are all you SKUs properly matched?

    It may have something to do with WooCommerce updates but I’m not sure. I’m no longer testing WC updates against LifterLMS 2.x

    Thread Starter stickymathscom

    (@stickymathscom)

    @thomasplevy

    My SKU’s were matching, it just randomly happened. I guess its one of those things where it could have been a few different possibilities.

    Well I finally did a proper v3 upgrade (instead of just testing) and purchased the woocommerce extension. I have to say Lifter LMS v3 is a huge improvement on the best WP LMS out there!

    The Woo Commerce integration however…..Very disappointed ?? One advantage is the quick product linking drop down (I really like that).

    The visual tweaks previously discussed now need to be within WooCommerce since all purchase action buttons are handed over. I used to use the beautiful Lifter LMS buttons with manual price descriptions so I could make VAT amounts and membership options very clear before checkout. You may recall I only use Woo Commerce for its VAT itemisation. I miss the Lifter LMS buttons on courses that would show a single course purchase option or the membership it is associated with. Course bundles/memberships are a bit of a minefield, on your documentation it just says create a bundle which I can not seem to work out. I have gone with using the auto course enrollment feature in LifterLMS with the desired memberships to solve this. I am going to persist and continue to work with this ‘extension’ but am likely to request a refund soon ??

    It all sounds quite negative but really what I am trying to say is your product looks a lot better than Woo Commerce ?? Unfortunately it is a checkout must for me because the majority of my customers are VAT registered. I will have to consider alternate options ??

    Thread Starter stickymathscom

    (@stickymathscom)

    UPDATE: I persisted and made some CSS adjustments to make things usable but certainly prefer the Lifter LMS styling on purchasing options to WooCommerce.

    As always thank you for your help.

    @stickymathscom,

    I am sorry you dont find the addon useful

    We had so many issues with WooCommerce by trying to crowbar it’s functionality into our plugin and decided the best solution was to hand things over.

    If you want a refund request one and we will process it, no hard feelings.

    If you want to submit constructive feature requests, please do so via https://lifterlms.com/contact

    If you need support, submit a ticket via https://lifterlms.com/my-account/my-tickets. We respond to tickets all day long and I only come over here a few times a week.

    Take care,

Viewing 6 replies - 1 through 6 (of 6 total)
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